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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6901-6910 out of 11737

KD

Katalin Dudas

08/31/22

5 out of 5

I had to contact Nord VPN customer…

I had to contact Nord VPN customer service and Aoife was very helpful, and friendly all the way through.

AC

Andrew Chaffer

08/31/22

5 out of 5

Excellent service from Magnus

Excellent service from Magnus. Sorted problem and got my subscription renewed. Happy customer :)

S

Savion

08/31/22

5 out of 5

Magnus was a great help to get my…

Magnus was a great help to get my service back on.

MH

Michael Horton

08/31/22

5 out of 5

Billing Issues

I worked with Aoife when I inadvertently created a duplicate account that I had no information about. Aoife was able to combine the accounts into one account and relieve a very stressful situation. Even though I am old school and would have rather talked with a "live" person, this process was all done through Nord's chat system. Thanks for your help Aoife.

D

Dennis

08/31/22

5 out of 5

Customer Service

Customer Service - Jake solved the duplicate subscription issue for me and gave me additional upgrades, he is so nice.

K

KK

08/31/22

5 out of 5

Great Customer Serive.

Recently I interacted with Maeve. It very really nice to have such smooth assistance. Great Work. Thank you.

S

Sonia

08/31/22

5 out of 5

Very satisfied

I've tried several VPN services before but NordVPN is, by far, the fastest and most comprehensive (for my needs). I've experienced issues with selected payment method but Aoife, who was assisting me with the issue, had great attitude and provided prompt and accurate information to help me quickly resolve the problem.

M

Marshall

08/31/22

5 out of 5

Khai helped me immensly via live chat!

Khai helped me immensly via live chat and solved connection issues where amazon firestick BT sport app, and the BT sport app on ipad, stopped working whilst I was in France, as these apps only work in the UK. Khai told me how to solve the problems and they worked and now I am watching Man United about to beat Leicester!

H

henry

08/31/22

5 out of 5

Henry was polite and guided me to get the best deal!

Thanks Henry! You are awesome! Keep up the good work!

M

Michal

08/30/22

5 out of 5

I assumed that my outdated payment…

I assumed that my outdated payment method means that it won't be possible to charge for another year. I was wrong and I got charged. 90$ is a bit much for me right now, so I contacted service desk via live chat. Almost instantly Nathaniel received my chat, immediately responded to my questions and suggested solution. I was ready to cancel my subscription, but his offer was good so I'm still here.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].