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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6881-6890 out of 11737

N

nutechnet

09/01/22

5 out of 5

Just wanted to drop a comment about the…

Just wanted to drop a comment about the support I got while looking to renew my subscription I had a question about longer terms. Using the chat access I found Henry and he was right to the point providing a constructive link for review. Polite feedback with valuable input making for a quick encounter to solve subscriptions. Thanks!

M

Matt

09/01/22

5 out of 5

Talia was very helpful with my support…

Talia was very helpful with my support request. Took care of everything I need and was very kind. I highly rate NordVPN for its high-quality service.

NB

Nathan Byers

09/01/22

5 out of 5

Estella was excellent to work with

Estella was excellent to work with. Very fast solution.

DM

David Marks

09/01/22

5 out of 5

Worked with me to find out I had a…

Worked with me to find out I had a dying ethernet port. Took 2 hours.

O

Orlando

09/01/22

5 out of 5

Dean was great

Dean was great. He tried to help me with my financial situation as it related to my VPN subscription. Although I could not partake in the deal he was providing me at this time, Dean did provide a great offer that was better than the advertised promotions. So have confidence in reaching out to NordVPN's live support and ask for DEAN, if you can.

IL

Ian Lygoe

09/01/22

5 out of 5

very happy with outcome of my problem…

very happy with outcome of my problem fixed Evan was extremely helpful and most important patient

T

Tek

09/01/22

5 out of 5

I myself have been a chat support rep…

I myself have been a chat support rep for 5 years and can tell you that I am definitely not the easiest customer to deal with.. Not to Jess though! She made my experience feel like a Chick-Fill-A drive through! Fast, effective, friendly and professional! Jess should be THE STANDARD.

A

Anni

09/01/22

5 out of 5

Got quick and helpfull help from…

Got quick and helpfull help from Lawrence

AA

Aaron Almeida

09/01/22

5 out of 5

Fast and easy experience with live chat

Date of experience: September 02, 2022

R

rocky

08/31/22

5 out of 5

Abby help me so fast and was very very…

Abby help me so fast and was very very very responsive. Solve my issue very quickly.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].