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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6871-6880 out of 11737

JM

Jonathan M

09/01/22

5 out of 5

Customer service rep Evan did an…

Customer service rep Evan did an amazing job He was very kind and assisted me greatly with helping clear up an account issue. Awesome customer support member and highly recommend! :)

HB

Hash Balangon

09/01/22

5 out of 5

The services are good

The services are good, like ma'am Brandy and Kara, they helped me retrieve my account. This is the best VPN to use.

HM

Hannah Marie Jones VII

09/01/22

5 out of 5

4-star functionality, 5-star customer service

I give NordVPN 4 stars in terms of functionality, but customer service is top-notch. Talia is great. Thanks for your help!

AS

Adam StJames

09/01/22

5 out of 5

NordVPN suddenly stopped it's ability…

NordVPN suddenly stopped it's ability to change countries, so I contacted support. They got back to me the next day with a solution which worked. I'm happy with NordVPN and with it's support system.

JD

Jordy De le Cluse

09/01/22

5 out of 5

Dean helped me a lot <3

Date of experience: September 02, 2022

G

Geoff

09/01/22

5 out of 5

Ned was a great help!

Ned was absolutely fantastic helping us out with our account. Friendly and succinct!

A

Annon

09/01/22

5 out of 5

Live chat support review

When I first contacted support I was given no hope and told a basic message of wait 24 hours, after being transferred to Lee, things actually started moving along and he done everything as quick as he could! A huge thanks to Lee, not everyone in support is like this person!

S

Sam

09/01/22

5 out of 5

Great customer service

Lawrence was v helpful in Live Chat customer service

JG

John Gordon

09/01/22

5 out of 5

Smartphone disaster cleaned up

Thia was a problem that persisted over several days and began when I had to do a hard reset on my phone, Maeve help tidy up the loose ends of my disaster and my NordVPN is back so I can use it.

R

Rip

09/01/22

5 out of 5

Awesome Job From Supprt

Took as long as needed, with no sign of impatience, and solved issue. Very happy!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].