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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6861-6870 out of 11737

JM

Jonathan M

09/01/22

5 out of 5

Customer service rep Evan did an…

Customer service rep Evan did an amazing job He was very kind and assisted me greatly with helping clear up an account issue. Awesome customer support member and highly recommend! :)

HB

Hash Balangon

09/01/22

5 out of 5

The services are good

The services are good, like ma'am Brandy and Kara, they helped me retrieve my account. This is the best VPN to use.

HM

Hannah Marie Jones VII

09/01/22

5 out of 5

4-star functionality, 5-star customer service

I give NordVPN 4 stars in terms of functionality, but customer service is top-notch. Talia is great. Thanks for your help!

AS

Adam StJames

09/01/22

5 out of 5

NordVPN suddenly stopped it's ability…

NordVPN suddenly stopped it's ability to change countries, so I contacted support. They got back to me the next day with a solution which worked. I'm happy with NordVPN and with it's support system.

T

Tek

09/01/22

5 out of 5

I myself have been a chat support rep…

I myself have been a chat support rep for 5 years and can tell you that I am definitely not the easiest customer to deal with.. Not to Jess though! She made my experience feel like a Chick-Fill-A drive through! Fast, effective, friendly and professional! Jess should be THE STANDARD.

A

Anni

09/01/22

5 out of 5

Got quick and helpfull help from…

Got quick and helpfull help from Lawrence

AA

Aaron Almeida

09/01/22

5 out of 5

Fast and easy experience with live chat

Date of experience: September 02, 2022

C

customer

09/01/22

5 out of 5

Excellent service!

Date of experience: September 02, 2022

JD

Jordy De le Cluse

09/01/22

5 out of 5

Dean helped me a lot <3

Date of experience: September 02, 2022

A

armentaaw

09/01/22

5 out of 5

I was having connectivity issues

I was having connectivity issues on my wifi devices, firesticks. Ned helped me and gave me some servers to try. First shot it worked. Ned was very efficient, patient and quick to respond back. I'm up and running.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].