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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6851-6860 out of 11737

NT

Namista Tabassum

09/02/22

5 out of 5

I was having trouble installing

I was having trouble installing after buying a new subscription. Belle was really patient, friendly and helped me through the process :)

A

Albert

09/02/22

5 out of 5

Fixed my VPN

I was connected with Lennie and got my VPN that wasn't working, working!

KB

Kim Beall

09/02/22

5 out of 5

The help staff have the patience of saints!

I was having a hard time downloading the app for PC because I refuse to not use Chrome and it kept telling me the site was not secure. But the wonderful helpdesk people stuck with me and finally helped me install Nord directly on my router - which is really what I wanted more anyway!

D

Dave

09/02/22

5 out of 5

The awesomest chat support experience ever!

The tech rep Jarvis was very patient with me. He took me over step by step to troubleshoot my speed problems. We finally found the issue and through the entire process he has been polite and thorough. I wish everyone is lucky enough to get him on the chat.

T

TW

09/02/22

5 out of 5

great support

Date of experience: September 03, 2022

JS

Justin Smith

09/02/22

5 out of 5

Brad in connections was very helpful…

Brad in connections was very helpful and very patient throughout the entire conversation. Gave very detailed and informative information and tips. Always came up with a unique way to say thank you and made me feel like a valued customer! 10/10 Great Service! Thanks!

GM

Gustavo Moreira

09/02/22

5 out of 5

I was completely satisfied :)

I had a little problem with two-factor authentication and I was very well taken care of. The technician who helped me, Karson, was very helpful and quick in the solution. I was completely satisfied :)

CM

Carl Michalak

09/02/22

5 out of 5

The IT support has very helpful despite…

The IT support has very helpful despite how complex and time-consuming my problem was

A

armentaaw

09/01/22

5 out of 5

I was having connectivity issues

I was having connectivity issues on my wifi devices, firesticks. Ned helped me and gave me some servers to try. First shot it worked. Ned was very efficient, patient and quick to respond back. I'm up and running.

C

customer

09/01/22

5 out of 5

Excellent service!

Date of experience: September 02, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].