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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6841-6850 out of 11737

R

Ruben

09/02/22

5 out of 5

I was helped out by Jordan!

I was helped out by Jordan!! Helped me connect my SMARTDNS due to IPV6 being turned on! Great help thank you so much!

A

Ana

09/02/22

5 out of 5

Gwen was a great attending

Gwen was a great attending. Help me with my questions and resolved my request really quick.

F

Florence

09/02/22

5 out of 5

Excellent customer service!

Even though I don't need a VPN right now and cancelled my account (not because I was not satisfied with it, simply because I had only wanted to try it out and realized I don't really need a VPN for now), my experience with NordVPN in general, and the costumer service live chat agents in particular, was excellent. I had to contact them twice, first for a refund, and then because my credit card was cancelled and I wasn't sure the refund would come through, and both times I was connected to ...

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DJ

Damián Jais

09/02/22

5 out of 5

She was extremely helpful

She was extremely helpful, solved my problem and guided me every step of the way.

ED

Elisa De Toffol

09/02/22

5 out of 5

Belle and Bethany brilliantly helped me…

Belle and Bethany brilliantly helped me to fix my problem with the blocked app. Thank you!!!

AP

Alyana Pearl Ortiz

09/02/22

5 out of 5

I was able to get instant help with my…

I was able to get instant help with my concern and Kasper came up with a brilliant solution.

DB

Dennis Backer

09/02/22

5 out of 5

Just a quick word about NordVPN…

Just a quick word about NordVPN customer service. I had an issue with one app on my Android TV not behaving as expected via the VPN. I used the online chat service and was helped by Caesar. He was extremely dedicated to sorting out the issue and very patient in guiding me through the steps to get it resolved. In the end we did get it resolved, although neither Caesar nor I was completely sure what we did to fix it. It's possible that the issue was actually caused by a blip in the service ...

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TP

Tangaroa Prime

09/02/22

5 out of 5

Questions answered

I had some questions regarding my Subscription, Evan quickly answered all of them and sent me on my way.

D

Danisha

09/02/22

5 out of 5

Thanks Brad!

Brad was very nice throughout the entire exchange and quite patient with me as we tried to figure out the problem together. His responses seemed genuine, and that helped me as well – since it was clear it was another human being on the other side of the conversation :)

FN

Fabiano Nascimento

09/02/22

5 out of 5

5 STAR Perfectly

5 Stars for the app and especially for the support (Harley) who had a lot of patience and dedication to help me, and finally the problem was solved and everything went perfectly.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].