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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6801-6810 out of 11737

DM

Dima Medvedev

09/04/22

5 out of 5

Great quick & professional support!

Had problem installing VPN client on Ubuntu 22.04 LTS. After a quick and professional session with Zack, client was finally installed and working!

P

Plex

09/04/22

5 out of 5

NordVPN would not connect

NordVPN would not connect. I got Garfield who asked what the problem was and appropriately assigned me with a connection tech named Brad. Brad was very patient and waited for my file to get sent over since a ticket did not generate. Brad fixed the issue and then transferred me to Zac in case I had any other issues. This was done quickly and correctly!

N

Nixie

09/04/22

5 out of 5

Did have question about subscription

Did have question about subscription, and NordVPN representative George helped right away. NordVPN service is consistently reliable and their support is responsive.

BH

Bob Hartvigsen

09/04/22

5 out of 5

Excellent support!

Date of experience: September 05, 2022

B

Brad

09/04/22

5 out of 5

Chat support was great solving an…

Chat support (Steve) was great solving an appleid login problem

TW

Terry Wong

09/04/22

5 out of 5

reset MFA

When I lost my phone, all apps is gone and the MFA also can't log in, NordVPN CS can help me to fix my problem, is a very good service, recommend

MM

Master M

09/04/22

5 out of 5

really Big thx to Freddie and Baxter so…

really Big thx to Freddie and Baxter so awesome support agents helped me so much thx very much best VPN in the World NORDVPN

G

Guv

09/04/22

5 out of 5

I could not be happier with the support…

I could not be happier with the support I recieve from NordVPN. I dealt with three different people and nobody was prepared to give up until the issue was solved.

L

Lincoln

09/03/22

5 out of 5

Customer Support experience

Very prompt response time and the customer support assistant communicated clearly. They sorted my issue out in a very timely manner,

BB

Bartosz Birecki

09/03/22

5 out of 5

Astred helped me !!!!!

Date of experience: September 04, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].