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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6711-6720 out of 11737

TD

Tatiana Duggan

09/07/22

5 out of 5

5 stars for Ezekiel!!!

I was helped by Ezekiel and he was very friendly and patient. He answered all my questions and made me feel valued as a customer. Loving my Nord experience so far and Ezekiel is a testament to how great the customer service is at this company!

TB

Terry Brown

09/07/22

5 out of 5

Luna was so helpful

Luna was so helpful and resolved the issue in minutes.

J

JP

09/07/22

5 out of 5

Donald was most helpful in satisfactory…

Donald was most helpful in satisfactory handling my request. He understood the problem and offered a acceptable solution without any hassles. I was very satisfied.

U

Ubs

09/07/22

5 out of 5

Real professional and friendly support!

Real professional and friendly support! Solved my problem with local IPs under Ubuntu.

AP

Alex Paz

09/07/22

5 out of 5

Google search links not loading in browser

Lawrence was extremely helpful. Resolved problem on first contact. Resolution was easy to follow and Lawrence was very curtious. Great customer service.

R

robymiky

09/07/22

5 out of 5

Great customer service

Great customer service, as usual!

SK

Stefan Kirchsteiger

09/07/22

5 out of 5

Very helpful in recovering account

I lost access to my MFA authenticator app and for whatever reason did not store the recovery codes (at least I did not find them). So I opened up a chat and Abby from NordVPN customer service guided me through the process of identifying myself. I took me forever to find my infos but Abby was very friendly and patient with me. My account was finally reset and now I can enable MFA again (and forget my backups again). Thank you!

K

Karen

09/07/22

5 out of 5

Great customer service from NordVPN

I recently installed NordVPN and it was very easy to use. It installed quickly and I had no issues using it at all. I also recently contacted customer support via the online chat feature and received excellent customer service from Jack. Jack was very responsive and handled my query quickly and efficiently.

PB

Philip Beswick

09/07/22

5 out of 5

Fantastic Customer Service

I purchased a NordVPN subscription so I could watch movies and TV shows with my long-distance partner. We are both University students and wanted to spend more time together. Sadly, the services did not work as the University WiFi did not allow connections through specific ports. I did not take the time, nor the care to check this. I advise people in my position to check this out before purchasing, there is a helpful FAQ on their webpage. I am so grateful for NordVPN's 30 day money back ...

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AA

amzhussain amzhussain

09/07/22

5 out of 5

Nord vpn

I been with nord vpn for very long time I just had issue updating my payment method and I contacted chat support and the person I spoke to Bobby helped me out and managed to update my payment method by going through troubleshooting amazing thank you Bobby

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].