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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6691-6700 out of 11737

RN

Richard Nguyen

09/08/22

5 out of 5

Nord customer support

My live support agent Lee was able to provide a quick answer to my inquiries and solved my problems without issue.

TN

Tylor Newcomb

09/08/22

5 out of 5

Brad is an asset to the company

Brad went through the list of things that I needed to do to get my account back up and running after recently repurchasing nord and it was the one thing I should have thought of in the first place. If it wasn't for him I would have still been wondering what to do. Very polite,friendly, and helpful 10/10 customer service/IT.

ME

Maja El Aly

09/08/22

5 out of 5

Best customer service ever…

Best customer service I have ever experienced in my whole life, what a nice and very helpful person, Really thank you for all the help, I was out of hope but thank the universe I saw the live chat. Thank you so much Jack, what a nice guy.

J

Jacob

09/08/22

5 out of 5

Amazing Customer Service

They were so helpful, and quick

RB

Ricardo Beltrán

09/08/22

5 out of 5

Quick

Quick, kind, and nice. I do not know if it was a robot or a human; who cares :)

BB

Bruce Brachman

09/08/22

5 out of 5

Had trouble with the App on Startup.

Had trouble with the App on Startup. Bart helped me by suggesting I delete the software, restart my computer and reinstall the app. Seems to have worked.

DJ

Daniel Jones

09/08/22

5 out of 5

Great support through the chat function…

Great support through the chat function really impressed with how friendly and helpful Aoife was :)

NZ

Nidal Zahra

09/08/22

5 out of 5

Nord Vpn is such a useful tool to get…

Nord Vpn is such a useful tool to get work done all around the world. Nord VPN is money well spent. Mariana who represents Nordvpn was a great help when messaged her on chat.

C

CF

09/08/22

5 out of 5

Service has been great and customer…

Service has been great and customer care was great. I had a question regarding auto renewal and updating payment info and Don was super helpful in making sure all my concerns were addressed. Thanks so much! :)

S

SnowJumper

09/08/22

5 out of 5

Great vpn with even better customer service

I just cant tell how good experience I had with customer support member named Ryan. I have lost my 2fa and couldnt get into my account. Ryan quickly asked me all the necessary info about account ownership and once I have answered it he quickly removed 2fa and allowed me to login to my account once again. After that he even linked me where I could re-enable 2fa so my account could be safe again. Such a good experience, thank you Nord and thank you Ryan for great experience you are providing ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].