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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6671-6680 out of 11737

BD

Brad Donovan

09/11/22

5 out of 5

Excellent and fast support

Excellent and fast support. Webster was a pleasure to work with and was able to quickly and completely resolve my issue. Thanks!

A

Alex

09/11/22

5 out of 5

Easy to Chat

Easily got a better plan through customer service. Don't settle for less especially if you are a recurring customer. The good part is you don't get hassled all you have to do is ask.

LK

Lee K

09/11/22

5 out of 5

Excellent support from Ronnie getting…

Excellent support from Ronnie getting my VPN up after a router firmware update.

AK

Attila Kovács

09/11/22

5 out of 5

Very responsive and helpful

Very responsive and helpful chat support. Easily managed to solve my issue thanks to Jaylee.

FA

Feral As-Hell

09/11/22

5 out of 5

Nord App Fails to Open on Log In

Nord App Fails to Open on Log In. Became so troublesome had to use open vpn client to get online. Phillip got online this morning and talked me through the resetting of the app, logged out of all accounts and back in. App worked again. Great tech support!

VV

Vnayak Vicky

09/11/22

5 out of 5

Nord for life <3

I was facing a misunderstanding with my recurring bill and thought I was charged more. I wasn't but even then Kasper, my customer support agent from Nord, said they value recurring users so they gave me ADDITIONAL 18 MONTHS so sweeten the deal. They are the best! Both Kasper and Nord :D ! They sure know how to keep you hooked to their incredible service haha.

H

Heinrich

09/11/22

5 out of 5

Great customer service and very good conection speed.

Great customer service, i almost canceled my subscription if it wasn't for the efficiency and patience of the person who attended me, his name is Jordan, very kind by the way. happy to be able to use content not available in my area without lag!

DK

Dom Kapustino

09/11/22

5 out of 5

Fast and professional response

Fast and professional response from Zack! Needs for testing some specific streaming services was successfully resolved! Great job!

DK

Dom Kapustino

09/11/22

5 out of 5

Fast and professional response

Fast and professional response from Zack! Needs for testing some specific streaming services was successfully resolved! Great job!

M

Markos

09/09/22

5 out of 5

Very quick and efficent service

I had an issue with an automated payment and Sage helped me quickly and efficiently, as I was provided with different options - to get a refund or to get a better deal. To put it plainly, he/she made me an offer I couldn't refuse, which is cool, both for NordVPN and for Sage, who knew how to deal with it asap!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].