9.8
SpotScore
NordVPN Reviews in October 2026: User Ratings, Pros & Cons
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NordVPN Reviews & Ratings
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Spotsaas Editor’s POV
NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more
NordVPN pros and cons
Reliable and consistent VPN performance with fast and trusted connections.
Easy to use interface that works reliably for most users.
Excellent customer support, with quick responses and effective resolution of issues via live chat.
Provides a sense of privacy and security, even against potential government surveillance.
Subscription or billing issues are occasionally reported, causing temporary service interruptions.
Some customer service errors or initial misinformation require additional follow-ups to resolve.
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Showing 6601-6610 out of 11737
N
No
09/13/22
I messaged to cancel my subscription
I messaged to cancel my subscription, but I was convinced by Enzo to keep my subscription.
AM
Andrew Malashock
09/13/22
Had connection difficulties
Had connection difficulties, Griff was able to diagnose the problem and fix it with little to no wait time. This is the first time in years I've had issues with NordVPN and their Customer Service was efficient. Thanks!
V
Varsha
09/13/22
Customer Service
I did not realize I had my auto-renewal on and the email notifying me that my subscription was going to end was sent to spam. I wanted to get a refund since I wanted to use a discount code for continuing my subscription. Trixie was great and was able to help me get free months added onto my plan given the situation so that I was essentially getting a similar deal to the discount. Super responsive and helpful customer service and I am happy using NordVPN
AJ
Andrew Jackson
09/13/22
Give Tyrone a raise
Tyrone assisted me greatly in getting a refund for my purchase, in a quick, friendly, and efficient matter for all parties. Job well done
A
Aahil
09/13/22
Had a problem connecting to some…
Had a problem connecting to some websites from specific servers. Rex from customer service helped me with solutions. great experience overall.
S
Shannon
09/13/22
Lawrence was very helpful
Lawrence was very helpful, polite and resolved a small confusion I had on the manner.
IA
Idelia Ayzyatulova
09/13/22
Good support for a long-term client
I'm a NordVPN user for more than 3 years now, and recently I had an issue with automated subscription renewal which happened earlier than I expected and on unfavourable terms (1 year for a price exceeding my previous 3-year plan's price). I was going to change the subscription and buy a new one, but the money was charged 2 weeks before the subscription end date. I contacted support, and Tyrone helped me out real quick: not only it was okay for me to get a refund, but I received an offer of ...
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I
Ian
09/13/22
Reliable service and good customer…
Reliable service and good customer service
N
No
09/13/22
I messaged to cancel my subscription
I messaged to cancel my subscription, but I was convinced by Enzo to keep my subscription.
AM
Andrew Malashock
09/13/22
Had connection difficulties
Had connection difficulties, Griff was able to diagnose the problem and fix it with little to no wait time. This is the first time in years I've had issues with NordVPN and their Customer Service was efficient. Thanks!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].