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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6591-6600 out of 11737

F

fatlittlegreycat

09/13/22

5 out of 5

Good company,good employees and fair pricing

Just used Nord VPN live chat facility and I'm very glad i did.My conversation via chat with someone called Heath was very easy,pleasant.helpful and productive. I had gone in asking for a refund as Nord renewed my subscription automatically well before the end of my contract with them.Money being somewhat tight at the moment i just thought i can't afford what they've charged $118.80 for just 12 months. Plus i had been in hospital and wasn't able to stop the automatic renewal. Then a lovely ...

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JM

Jamie Massey

09/13/22

5 out of 5

Fast service

Support were extremely quick to answer my questions and get me set up, great service

MS

mike stu

09/13/22

5 out of 5

Kasper was very helpful!

Kasper was very helpful and knowledgeable. They addressed my issue and I was very happy with the outcome! Great product and customer service. Thank you!

MC

Madeleine Christensen

09/13/22

5 out of 5

Chatted with helpful and patient…

Chatted with helpful and patient people. Karson helped me get the result I wanted.

V

Varsha

09/13/22

5 out of 5

Customer Service

I did not realize I had my auto-renewal on and the email notifying me that my subscription was going to end was sent to spam. I wanted to get a refund since I wanted to use a discount code for continuing my subscription. Trixie was great and was able to help me get free months added onto my plan given the situation so that I was essentially getting a similar deal to the discount. Super responsive and helpful customer service and I am happy using NordVPN

TB

Tony Burford

09/13/22

5 out of 5

Annie was my hero today

Annie was my hero today. She was polite & patient & very very helpful. Nothing was too much trouble & she put me at my ease & didn't make me feel inadequate. I think it took about 40 minutes to solve my VPN problem & she didn't get frustrated with me at all. She said her job was to be as helpful as possible & at my age (76) that was very reassuring. Nice to know there is always Annie at the other end of the line if you get in trouble. Well done NordVPN, Annie deserves all the praise you can ...

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G

Gary

09/13/22

5 out of 5

Elizabeth the Person I was speaking to…

Elizabeth the Person I was speaking to on chat help was awesome :)

L

Luca

09/13/22

5 out of 5

Good support and the services are amazing.

First of all NordVPN and all the other services that they deliver are amazing. I had some questions about my subscriptions so i decided to start a live chat. Jacob was the person that helped me out and he was very very friendly. thats why i give it 5 starts keep going!

VC

Van Carl Nguyen

09/13/22

5 out of 5

I have been using NordVPN for years and…

I have been using NordVPN for years and their service is great. I rarely experience issues with their product. Will be using for a long time.

RK

Rob K

09/13/22

5 out of 5

Excellent Service!

Joffrey was polite and was able to help me quickly!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].