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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6581-6590 out of 11737

I

Ian

09/13/22

5 out of 5

Reliable service and good customer…

Reliable service and good customer service

IA

Idelia Ayzyatulova

09/13/22

5 out of 5

Good support for a long-term client

I'm a NordVPN user for more than 3 years now, and recently I had an issue with automated subscription renewal which happened earlier than I expected and on unfavourable terms (1 year for a price exceeding my previous 3-year plan's price). I was going to change the subscription and buy a new one, but the money was charged 2 weeks before the subscription end date. I contacted support, and Tyrone helped me out real quick: not only it was okay for me to get a refund, but I received an offer of ...

Read more

S

Shannon

09/13/22

5 out of 5

Lawrence was very helpful

Lawrence was very helpful, polite and resolved a small confusion I had on the manner.

A

Aahil

09/13/22

5 out of 5

Had a problem connecting to some…

Had a problem connecting to some websites from specific servers. Rex from customer service helped me with solutions. great experience overall.

JM

Jamie Massey

09/13/22

5 out of 5

Fast service

Support were extremely quick to answer my questions and get me set up, great service

MS

mike stu

09/13/22

5 out of 5

Kasper was very helpful!

Kasper was very helpful and knowledgeable. They addressed my issue and I was very happy with the outcome! Great product and customer service. Thank you!

FJ

Farah Jooma

09/13/22

5 out of 5

Jaylee

Jaylee was very quick to respond, friendly, and helpful. I was taken through every step of my issue and Jaylee did not falter.

D

Dave

09/13/22

5 out of 5

Excellent customer services

Date of experience: September 14, 2022

J

Joel

09/13/22

5 out of 5

Khai identified my issue real quick

Khai identified my issue real quick! Took just a few minutes to figure out an issue that was driving me nuts for hours!

SA

S.F Amsterdam

09/13/22

5 out of 5

Excellent customer service

Excellent customer service, especially by Amelia today. So extended my subscription for 2 more years

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].