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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6571-6580 out of 11737

T

Townsend

09/14/22

5 out of 5

Emergency Support

I had an emergency with my openVPN credentials changing when I changed my password for the front end website at NordVPN. I have 36 servers behind my NordVPN and they lost connectivity, but Jackson helped me get things straightened out in a jiffy!

J

Jim

09/14/22

5 out of 5

nordvpn not starting

i am not able to make nordvpn works. agent is very kind and patient. we work out the solution together and fix the problem.

J

JR

09/14/22

5 out of 5

Manson was great!!!

Manson was great. Got me back into the system and made sure that my identity was secure and locked in. I really appreciated the tight security

RY

Ryan Yuan

09/14/22

5 out of 5

NordVPN reps are amazing!

I had an issue with connection and upon transferring to the Chat bot was greeted by amazing support, they were all so kind yet helpful! Sean, Bobby, and Aiden all made the process so seamless and simple.

F

fatlittlegreycat

09/13/22

5 out of 5

Good company,good employees and fair pricing

Just used Nord VPN live chat facility and I'm very glad i did.My conversation via chat with someone called Heath was very easy,pleasant.helpful and productive. I had gone in asking for a refund as Nord renewed my subscription automatically well before the end of my contract with them.Money being somewhat tight at the moment i just thought i can't afford what they've charged $118.80 for just 12 months. Plus i had been in hospital and wasn't able to stop the automatic renewal. Then a lovely ...

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SA

S.F Amsterdam

09/13/22

5 out of 5

Excellent customer service

Excellent customer service, especially by Amelia today. So extended my subscription for 2 more years

GS

Gergő Szekeres

09/13/22

5 out of 5

Really quick response from support

Really quick response to technical issues. I was in contact with a helpful person (Mariana) in a minute and my issue was sorted out really fast.

J

Joel

09/13/22

5 out of 5

Khai identified my issue real quick

Khai identified my issue real quick! Took just a few minutes to figure out an issue that was driving me nuts for hours!

D

Dave

09/13/22

5 out of 5

Excellent customer services

Date of experience: September 14, 2022

FJ

Farah Jooma

09/13/22

5 out of 5

Jaylee

Jaylee was very quick to respond, friendly, and helpful. I was taken through every step of my issue and Jaylee did not falter.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].