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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6561-6570 out of 11737

S

SIko

09/14/22

5 out of 5

I had a question concerning billing

I had a question concerning billing. After the use of the chat-bot I got in contact with a 'live-agent' called Zoey. Even thought my question was based on carefulness in online paying I have been assisted perfectly. Zoey found directly a solution for me to be happy with. So all done in a few minutes. Besides this rating I am also perfectly content with the speed and connectivity and many tutorials they provide.

D

Dalia

09/14/22

5 out of 5

Connectivity issues

I would like to take this time to praise these 3 people that assist me with my issues on the NordVPN. Martin, Jericho, and Norman were so patient with me and walked me through all the steps it took for me to be able to utilize the vpn to the maximum. I finally gave up on one item. I hope, tomorrow I can take care of it. Thanks for these wonderful people you have on your staff. Dalia C

M

Mette

09/14/22

5 out of 5

Lawrence was amazing and solved my…

Lawrence was amazing and solved my problem in no time!! :D

V

VC

09/14/22

5 out of 5

Lawrence fixed me right up,.

Lawrence fixed me right up,.. friendly and pro:)

RG

Rachel Giada

09/14/22

5 out of 5

I had a great customer service…

I had a great customer service experience with both Marina and Bethany, you guys rock. Thanks for a great customer service experience!

MZ

Mv Z

09/14/22

5 out of 5

NordVPN Auto Renewals

NordVPN recently updated their plan terms and pricing for renewals. My previous 3 yr plan auto-renewed as a 1 yr plan. I contacted Nord via chat and had a very helpful actual human (Claire) explain the new billing and even offered me a courtesy plan extension for my trouble. I could not be happier with the service.

NV

nord vpn

09/14/22

5 out of 5

Superb experience with George and Astred

Superb experience with George and Astred. They responded so good. They are provided good and smooth conversion to make my work easy.

W

Will

09/14/22

5 out of 5

Quality VPN

Quality VPN - reliable service. I had an issue with my account renewing. I had a webchat with Thomas and he was very efficient and explained the problem. It was resolved quickly and without fuss.

L

Lu

09/14/22

5 out of 5

Khai,quick with solutions!

Khai provided an outstanding job providing me feedback and a solution that I expected to take hours and multiple tiers of escalation. Thank you Khai!

KP

Kay Preston

09/14/22

5 out of 5

Change account access

I set up my new account using Google, and then I changed my mind, and wanted to access my Nord account through Nord. I couldn't find how to change the access, and George was able to help me and get the issue fixed. It was a quick and easy process.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].