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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6521-6530 out of 11737

G

Greg

09/15/22

5 out of 5

Early Credit card charge

Hi was asking a question about the early charge to my credit card. Aoife was able to answer all my questions. Thanks

K

Kwan

09/15/22

5 out of 5

18 months renewal offer not applied

18 months renewal offer was not applied on the date that my yearly subscription kicked in. Contacted support through the live chat and Bobby assisted me. Bobby was both smart and efficient, you could say it was like my mind was read. The problem was solved in seconds. Excellent service.

MM

Mike Moorcroft

09/15/22

5 out of 5

Tiffany was very helpful

Date of experience: September 16, 2022

M

Mike

09/15/22

5 out of 5

Quick and efficient

Nick has been really friendly and helpful!

M

MJB

09/15/22

5 out of 5

VPN now not showing to sites

Jacon from Nordvpn helped me clear an issue that meant the web site I was accessing knew I was using a vpn. With his help that issue went away and I could watch the video I wanted to

D

David

09/15/22

5 out of 5

Blake helped troubleshoot through some…

Blake helped troubleshoot through some confusing issues on linux / raspberry pi. Tried a lot of steps and solved the issue.

G

greg

09/15/22

5 out of 5

log in problems that the bot didn't…

log in problems that the bot didn't fix, went to Timothy , then Astred... got the problem fixed.

GV

Green Velvet

09/15/22

5 out of 5

Bart was incredibly patient and…

Bart was incredibly patient and knowledgeable

M

Mark

09/15/22

5 out of 5

NORDVPN is an Excellent service

NORDVPN is an Excellent service. I use it daily. I had a issue with early billing and Steve was able to help me out. I would give 6 stars if I could.

TF

Tracey Flesser

09/15/22

5 out of 5

Ruby in Live Chat helped me

I am a boomer. Not particularly techphobic but not particularly tech savvy. I could not understand the instructions however hard I tried. I was going round in circles. I was nearly crying. I felt I had no option but to cancel the subscription I had just paid for. But then I met RUBY on the support chat. She fixed it! she helped me. I could understand her. She is brilliant! Thank you, RUBY.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].