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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6511-6520 out of 11737

BH

Barry Hughes

09/16/22

5 out of 5

Billing query

Have used the service for 2 years with no issues, had query around billing on renewal, it was sorted very efficiently by Heath in customer support team, signed up again for new subscription now

WG

Walter Gomes

09/16/22

5 out of 5

Great support by Jarvis

Great support by Jarvis! Thank you very much #nordvpn

DL

D L

09/16/22

5 out of 5

I have been using NordVPN for a year

I have been using NordVPN for a year, it helps my business to go on the internet communication, secured and browse. I also contact the help center on the website of Nord. Zoe, Jacob and Jordan were giving me fast, effective and positive assistance always. And the reply is prompt. Thank you Nord, Zoe, Jacob and Jordan.

DA

Diogo Andrei Benvenutti

09/16/22

5 out of 5

Excellent customer service!

Excellent customer service, very patient and friendly! I got all my problems solved!

AB

Alex, Bristol

09/16/22

5 out of 5

Really helpful online chat with Jordan

Really helpful online chat with Jordan. Super friendly and helpful. Thanks very much for all your help.

NU

NextGuy UK

09/16/22

5 out of 5

Great service

Great service, connectivity and support

CL

Charles Lee

09/16/22

5 out of 5

Originally, I was looking to cancel my subscription…

I was looking to cancel my subscription within the 30 day guarantee. I initially planned to do this much earlier in the process but due to work and personal obligations I had forgotten about it until my wife brought it up to me. Georgie was very patient about letting me try things and giving suggestions to get NordVPN working. There were some things that just suddenly worked, some which are honestly inexplicable, but it working was enough. I just want to get what I pay for and support is a ...

Read more

J

Jay

09/16/22

5 out of 5

Had an issue with a recent update and…

Had an issue with a recent update and Zoe helped me rollback to prior version with clear instruction and los of patience. Without this help, I would have cancelled my subscription, so thanks a lot Zoe :)

IR

Ian Ragan

09/16/22

5 out of 5

Great Customer Service

I had an issue with my MFA and Talia was able to help me promptly and I was able to get back into my account.

C

Coley

09/16/22

5 out of 5

I wanted to get a refund at first

I wanted to get a refund at first, but Heath helped me out and gave me some advice that really made me want to rethink getting one. Very friendly guy.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].