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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6501-6510 out of 11737

JJ

John Jonns

09/16/22

5 out of 5

Wasn't able to use my acc till Eugene…

Wasn't able to use my acc till Eugene helped me so quickly as well.

CW

Chavez Wallis

09/16/22

5 out of 5

best support i've worked with

best support i've had the pleasure of working with! it took some time, but the support was patient, knew their stuff and in the end. my issues are solved and i could not be happier!

N

Nina

09/16/22

5 out of 5

Silas is amazing

I needed some help to see how can i pay my monthly plan :) Silas was so professional and kind enough to help me with that and gave me all of the informations that i need. Silas, thank you so much for your help. I really appreciate it. I fish you all best in life ^^

JJ

Jasmin Johnson

09/16/22

5 out of 5

Kyra was very helpful!

Date of experience: September 17, 2022

A

Avi

09/16/22

5 out of 5

I am very satisfied with the VPN…

I am very satisfied with the VPN services. Their servers are fast and reliable. Their support team is soo good, I recently had a couple of queries and I contacted their chat support. Tyrone helped me there to resolve all my queries. I love NordVPN.

JA

John Aldrin Aranda

09/16/22

5 out of 5

Chose to stay instead

I was going to get a refund on my NordVPN because I forgot to turn off my auto-renewal and was charged. I asked one of the agents on Live Chat (Evan) to refund me. He had no problems with refunding me but he also offered a great deal for me to stay. I took the deal and stayed with NordVPN

M

Mike

09/16/22

5 out of 5

Customer Service Review - Cynthia

I have having problems managing my account online. Cynthia helped review my account, identified my problem and was very helpful resolving my root cause issues. Thanks Cynthia

I

isidya

09/16/22

5 out of 5

Harley was amazing!

Harley helped me in an efficient, quick way to gain access again, as the issue could have been some bugs in the installation process! Clear, precise and I loved it! Thank you for your support.

SK

Stevenn Korowitzz

09/16/22

5 out of 5

Love NordVPN (and thanks Violet)

So weird and nice to go to a help site and quickly get a person, and that person talks to you like a human being, and that person helps you in less than 1 minute. Thanks Violet

L

Louise

09/16/22

5 out of 5

Silas saved the day

Silas saved the day. So glad, as I would have wasted £50 - and I love using NordVPN - so I am so glad that my technical issues have been solved and I can now use it for the year! :-)

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].