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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6471-6480 out of 11737

DR

Danny Rabinowitz

09/17/22

5 out of 5

Chat with Doug From Billing on VPN account renewal

I have just had a chat with Doug from Billing Support. He helped resolve the issue that I presented with respect to renewal of your services. His courtesy, good will and kind support are greatly appreciated.

LC

L. Claire

09/17/22

5 out of 5

I had to cancel my free trial and the…

I had to cancel my free trial and the agent named Angelo quickly guided me through it. The problem has been resolved promptly.

S

Scaly

09/17/22

5 out of 5

Quick Service with Customer Support

Very helpful customer support agent Tiffany. Quick resolution

P

petr

09/17/22

5 out of 5

positive experience

Thank you very much for your help Bethany. I wish there were more such kind and patient people in the world like you. My problem was solved quickly and efficiently. :)

VL

Vientiane laf

09/17/22

5 out of 5

Cancelation/renewal

I was helped by Harper. I wanted a cancel and refund of the renew because i honestly never used my vpn when i got it originally 2years ago. I found it slowed down my internet and I couldn't connect it on my devices. Harper let me know that I could just connect it to my router to just do a blanket coverage. So he answered all my questions and once I'm back home I'll connect it to my router and see how it goes and if there's no major problem then I'll keep the renewal.

TZ

Tin Zdravković

09/17/22

5 out of 5

Quick service by Kyra.

Date of experience: September 18, 2022

CL

Chip Lyon

09/17/22

5 out of 5

Talia was knowledgeable and help me…

Talia was knowledgeable and help me understand the problem more...

B

Biren

09/17/22

5 out of 5

Good service. Subscription plan modification. Pay attention to your auto-renew feature

Nordvpn has good service. Just dont like the auto renewal subscription fee. I planned to cancel but, they offer me reasonable price for multiple internet security services 2.5 yrs, 6 devices for 98$. And Heath, the customer support agent, is really helpful when I contact NordVpn for the subscription plan.

JM

Jean Michael Pirritano

09/17/22

5 out of 5

Renewal Inquiry

I wasn't happy with my subscription renewal and spoke with Tyrone on the live chat who was able to help me to my satisfaction. Highly recommend.

NW

Nadene Wye

09/17/22

5 out of 5

Had an issue with logging into my…

Had an issue with logging into my account via Amazon firestick. Emailed Nord and the team responded quickly to resolve my problem. Really pleased with their service. Thank you. 😁👍

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].