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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6461-6470 out of 11737

SP

Sriram Ponraja

09/19/22

5 out of 5

Thank you Willow

Was helped by Willow today, very good service and was able to take a joke XD

D

Daniel

09/19/22

5 out of 5

Happy Longtime User

I've been using NordVPN for over 5 years on all my devices, and have been very happy with them. They've proven to be fast and reliable. I recently had an auto-renewal issue, and they resolved it via chat quickly. I can highly recommend their products, as well as their customer service. Excellent company!

I

Iiy

09/19/22

5 out of 5

Good help

I have had a trouble on the subscription auto renewal. Norman helped me to solve the problem promptly and I feel satisfied for the result. Thanks a lot.

N

NT

09/19/22

5 out of 5

Very good customer service

Very good service, also the best and fastest customer support I've encountered so far. You can live chat and send your requests to a bot and it will connect you with kind and helpful members of the support team. Solved the problem quickly and to my full contentment.

M

Michael

09/19/22

5 out of 5

Had some connectivity issues

Had some connectivity issues, which were rather annoying. Contacted customer support and ten minutes later my issues were fixed. Absolutely wonderful customer support, and of course the VPN service itself is top-notch.

KM

Kelsi Moody

09/18/22

5 out of 5

Jordan was so helpful

My experience with NordVPN customer service was so pleasant! Jordan really took time to assist me and help me understand what router I needed. His kindness and patience is so appreciated. I will be using NordVPN in the future because the customer service is fantastic.

JF

Jeffrey Fleming Jr

09/18/22

5 out of 5

Cynthia

Cynthia, Did an amazing job and in a timely manner. Excellent customer service and was greatly appreciated.

J

JJ

09/18/22

5 out of 5

I wanted to cancel my subscription…

I wanted to cancel my subscription because the prices went up and were too high upon renewal. I spoke to Eugene at NordVPN and it really does seem NordVPN values their existing customers, because they offered me an additional 18 months for free. Excellent customer services and excellent product. I will be a repeat customer.

SC

Simon C

09/18/22

5 out of 5

Great on-line support

Great on-line support on NordVPN's live chat. Once through the automated responses to Kayla - she sorted all my needs quickly and efficiently! Many thanks.

TJ

Tommy J

09/17/22

5 out of 5

Excellent product, great customer service!

Excellent product, constantly developing new features, and fantastic customer service. Had an issue with billing that Bobby took care of very quickly and easily.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].