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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6421-6430 out of 11737

F

Freke

09/20/22

5 out of 5

I could not connect to Nordvpn

I could not connect to Nordvpn. I had just installed Nordvpn on my Linux distro, and I was beginning to see a future with days of googling to solve the problem. But after a while with Nordvpn's chat robot, I got a chat with Philip, who guided me through it with patience and a good spirit. It was 5 min to midnight and hours of frustration were just gone. Yes!

LA

Lazy ass customer

09/20/22

5 out of 5

Great smooth experience

Brandy was very good, efficient and friendly. I came in very confused and she did a great job helping me sort out what was confusing me. She was very clear and helpful and resolved my question within minutes. Also, I really appreciate her use of emojis. :)

AA

Antony Au

09/20/22

5 out of 5

Jasper is very helpful…

Jasper is very helpful on my question and fix my problem shortly.

TB

T B

09/20/22

5 out of 5

Was having a problem purchasing a…

Was having a problem purchasing a dedicated ip and customer service representative Carl helped me out. Thanks Carl and NordVPN.

KA

Kevin Andersson

09/20/22

5 out of 5

Connecting issues

I had a problem with connecting my new account to the app on my phone. With Jaylee's experience and knowledge the problem was easily solved by just swapping the default browser. Thanks for the service Jaylee.

XX

XYZ XYZ

09/20/22

5 out of 5

Linux connectivity issue solved by…Jarvis and Luna

Linux connectivity issue solved by Luna and Jarvis via chat. Both were great: knowledgeable, patient, flexible and creative. 10 !

K

Kathy

09/20/22

5 out of 5

Was having difficulty getting my VPN to…

Was having difficulty getting my VPN to open. Had quick response time from Nord customer service. Very satisfied and impressed.

LA

Lazy ass customer

09/20/22

5 out of 5

Great smooth experience

Brandy was very good, efficient and friendly. I came in very confused and she did a great job helping me sort out what was confusing me. She was very clear and helpful and resolved my question within minutes. Also, I really appreciate her use of emojis. :)

AA

Antony Au

09/20/22

5 out of 5

Jasper is very helpful…

Jasper is very helpful on my question and fix my problem shortly.

G

Gin

09/20/22

5 out of 5

Auto-renewal

Have an issue with the auto-renewal. However, after speaking to Kasper on the live chat, They were willing to do the refund and/or give additional perks if i kept the purchase which i found helpful. i decided to keep the purchase with the help of Kasper and also due to the fact i have nothing but good experience with NordVPN.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].