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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6391-6400 out of 11737

LS

Lee Sotis

09/21/22

5 out of 5

Eugenia, Belle, and Lucas - Heros!

Just got off a chat with three chat agents: Eugenia, Belle, and Lucas - so friendly, swift and accurate with their instructions. 10 STARS!! Thank you! Totally resolved my issue.

P

Paul

09/21/22

5 out of 5

Very quick and helpful support.

Very quick and helpful support with Kasper. Received more for my money than I expected and service is always top-notch. I use NordVPN as the company I work for is hosted with AWS and sometimes my local provider has a slow connection with them. Then I change to a US-based NordVPN server for instance and I can work normally again.

UA

Umesha Anand

09/21/22

5 out of 5

Help with video calls failing

I had an issue with video calls not going throguh. Joffrey helped me to fix the issue quickly.

HH

Hans Hansson

09/21/22

5 out of 5

All the menus disappeared when I got an…

All the menus disappeared when I got an update. I got an instruction within an hour which solved the problem

S

Simone

09/21/22

5 out of 5

Problems installing NordVPN

I had several problem in installing the NordVPN software, but fortunatelly I meet Randolph in chat: he followed me in every steps and at the end I was able to have my application running on my pc: a very GREAT job !

P

Paul

09/21/22

5 out of 5

Very quick and helpful support.

Very quick and helpful support with Kasper. Received more for my money than I expected and service is always top-notch. I use NordVPN as the company I work for is hosted with AWS and sometimes my local provider has a slow connection with them. Then I change to a US-based NordVPN server for instance and I can work normally again.

DL

David Lescalier

09/21/22

5 out of 5

Great help

Great support

LS

Lee Sotis

09/21/22

5 out of 5

Eugenia, Belle, and Lucas - Heros!

Just got off a chat with three chat agents: Eugenia, Belle, and Lucas - so friendly, swift and accurate with their instructions. 10 STARS!! Thank you! Totally resolved my issue.

UA

Umesha Anand

09/21/22

5 out of 5

Help with video calls failing

I had an issue with video calls not going throguh. Joffrey helped me to fix the issue quickly.

TS

Theresa Sampson

09/21/22

5 out of 5

What does Josephine know that all the others were too apathetic to see...?

Josephine in customer service is the only rep that actually DIDN'T appear to just send the usual boxed answers to my questions!!!!! Refreshing and I got the results I've been asking for for freakin DAYS! You ROCK, Josephine!!!!! Thanks much!!!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].