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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6361-6370 out of 11737

HZ

Henri Zmolek

09/22/22

5 out of 5

Quick, concise, and helpful support

I had an issue with a specific server and had it fixed straightaway with the assistance of Marina on the NordVPN Support Chat. NordVPN works really well in general AND they're quick to fix any problems that do come up, and I don't regret spending money on it in the slightest.

JC

John Calhoun

09/22/22

5 out of 5

Assistance from Heath - Dedicated NordVPN agent

I spoke to Heath today who assisted me with a billing question. His response was timely and he answered my question with direct focus and no hesitation. I have spoken to several agents with Nordvpn and the help I receive varies, depending on their queue times and the complexity of my issues. In this last inquiry, Heath's assistance exceeded my expectations and was on par with what a customer would expect if a company is seeking loyalty.

S

Scott

09/22/22

5 out of 5

Knowledgeable & Fast 24/7 Live Chat Support!

The user experience does change on occasion (rarely), and it does leave me with a few new user experience questions. However, the support from their 24/7 live chat always has a short wait, and promptly answers any and all of my questions, and educate me on how to achieve what I'm looking for with a VPN. Thanks Talia and Lucas!

S

Scott

09/22/22

5 out of 5

Great Customer Service

Matthew went above and beyond with my questions and assisted me in which VPN should I select based on my usage

C

customer

09/22/22

5 out of 5

vpn set up on my asus router

i contacted the support to set up my asus VPN router. i did chat for 2h with an agent named Philip, very professional, patient and with technical background as he could guide me step by step until the end of the vpn installation. Cherry on top he also took time to verify my final set up where he found an error that he quickly helped to fix. thanks Philip much appreciated. you rock

M

Markus

09/22/22

5 out of 5

Connection problem, Android phone

Had problems whith connecting to NordVPN from my Android phone. Asked for help first from a bot, than a real person, Annie. It didn't take many minutes to solve the problem. Thumbs up!

EB

Enrique Bonilla

09/22/22

5 out of 5

fast and efficient solution from…

fast and efficient solution from "Silas". ty

M

Maple

09/22/22

5 out of 5

Excellent assistance from Ned

Ned was so dedicated and had so much patience to assist me with some of the Nordvpn troubles I had streaming from a different server. Although it was a problem that could not be solved, he put all of his effort and hopes to troubleshoot it. Thanks so much for your hard work!

MC

Marcelo Cury

09/22/22

5 out of 5

It is not 5 stars it is 10 amazing

Outstanding customer service. Extremely recommend.

TB

Titus Bimawidyana

09/22/22

5 out of 5

excellent support from Lucas

excellent support from Lucas, fast and to the point!!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].