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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6351-6360 out of 11737

CD

Cameron Dul

09/22/22

5 out of 5

Bobby was fast and responsive

Bobby was fast and responsive. NordVPN has great support, very kind and quick!

EA

Emil Andreasen

09/22/22

5 out of 5

Excellent VPN and excellent customer…

Excellent VPN and excellent customer service.

JC

Jon Campbell

09/22/22

5 out of 5

Spoke to Estella very helpfull in…

Spoke to Estella very helpfull in sorting out my dedicated IP, very quick in raising my support no wait time at all.

GT

Garfunkel The Goat

09/22/22

5 out of 5

Helpful

Extremely helpful in identifying and fixing my issue

A

Amir

09/22/22

5 out of 5

superb customer service: helpful, fast, and professional

Im from Iran, and we have had difficulty connecting to the internet due to recent protests. The Nord team helps me to reconnect. They were fast responding, their assistance was beneficial as I could reuse Nordvpn, and they were proficient. #Mahsa_Amini #OpIran

SF

Scott F

09/22/22

5 out of 5

Great Service

Have been using NordVPN for 3 years and I had a query about pricing which was answered clearly and quickly by their live chat agent (Angelo), so I've happily renewed my subscription

J

Jose

09/22/22

5 out of 5

I had issues in the checkout process and George assisted me.

I had issues in the checkout process, and customer support (George) quickly answered and provided an alternative so that I could at least try the service.

HZ

Henri Zmolek

09/22/22

5 out of 5

Quick, concise, and helpful support

I had an issue with a specific server and had it fixed straightaway with the assistance of Marina on the NordVPN Support Chat. NordVPN works really well in general AND they're quick to fix any problems that do come up, and I don't regret spending money on it in the slightest.

JC

John Calhoun

09/22/22

5 out of 5

Assistance from Heath - Dedicated NordVPN agent

I spoke to Heath today who assisted me with a billing question. His response was timely and he answered my question with direct focus and no hesitation. I have spoken to several agents with Nordvpn and the help I receive varies, depending on their queue times and the complexity of my issues. In this last inquiry, Heath's assistance exceeded my expectations and was on par with what a customer would expect if a company is seeking loyalty.

J

Jose

09/22/22

5 out of 5

I had issues in the checkout process and George assisted me.

I had issues in the checkout process, and customer support (George) quickly answered and provided an alternative so that I could at least try the service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].