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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6341-6350 out of 11737

D

Deniska

09/23/22

5 out of 5

Customer service is great

Customer service is great. They are quick and really help you solve your issue. Very fair approach towards customers.

A

Aaron

09/23/22

5 out of 5

Magnus at Live Chat did a fantastic job…

Magnus at Live Chat did a fantastic job assisting me with the issue I had. The problem was out of their control to resolve but provided me with a solution regardless.

WC

willie crawford

09/23/22

5 out of 5

I could not connect because of a typo…

I could not connect because of a typo in my Email address thanks to Aoife the problem was solved. great customer service. Thank You,

AX

Alex Xie

09/23/22

5 out of 5

Problems resolved with satisfaction

Recently I emailed NordVPN’s support team to resolve several problems. They replied quickly and resolved part of my problems. And they are trying to solve the other problems. I am a mainland Chinese and I was a bit worried that I might be treated ignored. My worry was proved to be wrong and I am quite satisfied with what they did. Anyway thanks for that. And don’t forget to resolve my the other problem!

S

Saeed

09/23/22

5 out of 5

My connection issue got solved

My connection issue got solved. He addressed my questions patiently. Thank you for your support!

WC

William Chan

09/23/22

5 out of 5

Thank you NordVPN

Thank you NordVPN. Absolutely, saved me from a heap of trouble while overseas. I had trouble accessing various programs on my laptop as I was connected overseas via a hotel wifi connection. NordVPN was able to solve the problem with an easy and effect VPN setup that allowed the VPN to be shared amongst my various devices. In an hour I was up and running and able to access my work programs and files. Cannot thank you enough!!

RF

Randy Foster

09/23/22

5 out of 5

Fast an accurate help

Whenever I have an issue, usually caused by a Windows update, the online help is fast and excellent. You can't go wrong with this company.

RG

Ronald Gonzalez

09/23/22

5 out of 5

George was fast and very polite

George was fast and very polite, even when I was a goof and looking at the wrong screen. Thanks again, George!

S

Shahwave

09/23/22

5 out of 5

Helpful Customer Service Rep - Silas

I had a billing inquiry and Silas was very helpful. Due to his ability to help me, I stayed with NordVPN.

AW

Austin White

09/23/22

5 out of 5

silas did great and got to my issue…

silas did great and got to my issue quickly

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].