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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6321-6330 out of 11737

GM

Glenn McCurdy

09/24/22

5 out of 5

Estella at Nord VPN was very patient…

Estella at Nord VPN was very patient and helpful in getting my account MFA reactivated. Great customer service. Well done Estella.

JS

Jaroslav Svoboda

09/24/22

5 out of 5

Maeve helped me

I just renewed account and with help from Maeve I got better service. Thank you.

A

Alex

09/24/22

5 out of 5

Chat agent (Claire) very helpful

Claire was very helpful confirming my subscription information and helping me in my search while looking to renew.

RD

Romain Deshaies

09/24/22

5 out of 5

Amazing customer service and support

NordVPN is a very good VPN provider. The customer support is also perfect. I'd like to thank Talia, an agent from the customer service/support in the Live chat, who helped me very politely and professionally.

FK

F K

09/24/22

5 out of 5

Dear, Ruby

The tutor called Ruby was very helpful. I really appreciate her support. Thank you so much :)

D

Darren

09/24/22

5 out of 5

helpful representative Nathaniel

was going to cancel the subscription but Nathaniel offered a period of free subscription, and successfully retained a customer for NorvVPN. Keep up the good job!

T

tulanch

09/24/22

5 out of 5

Nord VPN was easy to install

Nord VPN was easy to install. Up and running in minutes. Had problem with accessing Amazon Prime Video but music and amazon account worked great. Contacted Nord Support who helped me through issuse. Videos now working. We tried numerous troubleshooting issues - in the end just reinstalled via Nord Diagnostics tool to resolve it. NOTE: I have increased speeds when connected to the VPN.

M

Mer

09/24/22

5 out of 5

Questions about Plans

Webster was really helpful in helping me find the plan I needed and answering some tricky questions for me :)

S

Sonia

09/24/22

5 out of 5

I had some problems with my connection…

I had some problems with my connection and looked for help in the Live Chat. In only a few minutes, ELMER helped me and everything started to work. He was very polite and professional. Thank you!

PF

Peter F

09/24/22

5 out of 5

Had 2 year deal email but when clicked…

Had 2 year deal email but when clicked on the link didn't show me that option. But Harper was really helpful and sorted out for me. Thanks for the fast and great service. Peter

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].