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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6301-6310 out of 11737

AS

armin sadr

09/25/22

5 out of 5

I had difficulty connecting to the…

I had difficulty connecting to the NordVPN servers and contacted their customer service. Jarvis is the agent chatting with me and this guy was one of the best best representatives I've seen and solved my problem very quickly! Thank you NordVPN, Thank you Jarvis!!

MM

Missy miss

09/25/22

5 out of 5

Great Support

Had a problem with payment, but was quickly resolved by one of the representative (Maeve)

S

SatisfiedCustomer

09/25/22

5 out of 5

NordVPN HelpDesk (Harper)

Had a problem with order stuck on processing, contacted online support chat where I was transferred to Harper who provided the solution in no time, and was patient while I was trying the solution. 5 stars for support!

JM

Jason Miranda

09/25/22

5 out of 5

Bart was extremely helpful in solving…

Bart was extremely helpful in solving my problem!

DW

Dana W

09/25/22

5 out of 5

Jimmy helped me with my subscription

Jimmy helped me with my subscription. Fast and great customer service- probably the best I've had in a long time. Made me sad to go!

NC

NordVPN Customer

09/25/22

5 out of 5

Retrieving older app

Jaylee was very helpful, fast and effiecient in helping me to retrieve older version of app for my older OS system. Thank you Jaylee.

MW

Maria, Wien

09/25/22

5 out of 5

The best app for securing my appliances!

Date of experience: September 26, 2022

AC

Andrew Charles

09/25/22

5 out of 5

Excellent support, thanks Blake!

My VPN was detected by one of the providers I subscribe to, I thought I wouldn't be able to watch anything on it now, I contacted NordVPN support and Blake did some tests and found a config error on my router, once rectified all worked perfectly again. Thank you, fantastic support!

J

J

09/25/22

5 out of 5

I've got great assistance with my…NordVPN connectivity issue to change countries.

I've got great assistance with my NordVPN server connectivity today. Griff was courteous and answered all my concerns directing me using the right commands on my computer. Thank you Griff.

D

Dustin

09/25/22

5 out of 5

Issues logging in with AppleID

I was having login issues due to my Apple ID “hide my email” feature. I bought my subscription on the app using my AppleID and face recognition as a password. Mike promptly helped me get a trouble ticket entered to fix my email address while giving me a temporary password to login immediately to my devices I was having trouble connecting to.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].