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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6291-6300 out of 11737

DD

Dayan Driessen

09/25/22

5 out of 5

Solid VPN service, great support

I have used the service a little over a year and never had any issues. The interface is clear and simple, but offers a lot of options if need be. Maybe equally important; Nord's customer service is impeccable! Very understanding and customer-oriented.

SS

Svetlozar Spirdonov

09/25/22

5 out of 5

Great service and great support!

Great service and great support (Lawrence) helped me during the process of purchasing a dedicated IP!

N

Nico

09/25/22

5 out of 5

Best VPN server and service

Apart from being a good VPN server they have a very good, operational, customer helpdesk/service. I had to change my log in email address, found out the way to do that on the website, had to fill in an online questionaire and upload prove for security reasons. Took me some time but that was age related (82) and all was solved and working properly within 12 hours!!

D

Derek

09/25/22

5 out of 5

Best app

Best app. Cheap rates, I've been using it for a month.

IM

I Meunier

09/25/22

5 out of 5

Top notch help when needed

I've been using this service for a few years without issues, until today when I got no end of grief with my subscription renewal, no matter what it kept failing. Until I asked for and got help from support. Jack, that one's for you: you have my gratitude for the great help and service you provided me with, all sorted out thanks to you.

T

Trialq

09/25/22

5 out of 5

great service

great service from Webster

JW

Jim W

09/25/22

5 out of 5

Randolph was very professional and helpful…

Randolph was very professional and patient as he walked me through many different possible solutions. He finally was able to help and fix the issue. Thank you!!!

J

jk

09/25/22

5 out of 5

My subscription renewal plan changed…

My subscription renewal plan changed from 3 years to 1 year for the same price and I had not noticed that detail in the reminder email. With the change being a considerable increase in cost per month, I contacted Nordvpn, with the intent to cancel. However, Tyrone, who I chatted with, was able to make a satisfactory adjustment and I decided to stay on.

M

Marco

09/25/22

5 out of 5

it works great and support chat is…

it works great and support chat is super!

KC

K C

09/25/22

5 out of 5

Did Not Realize Automatic Renewal

I did not realize my account automatically re-enrolled and automatically charged a higher rate before the renewal date. I sought help and chatted with Tyrone who accommodated my request to continue the excellent service of NordVPN with a better rate. Thank you for understanding!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].