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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6261-6270 out of 11737

CM

Craig M

09/27/22

5 out of 5

Had a small issue with renewal billing

Had a small issue with renewal billing, used "Live Chat" to contact a NordVPN agent, it was quick, friendly and professional. Very happy with the resolution of the issue.

E

Ethan

09/27/22

5 out of 5

Clara is AWESOME! :D

My account expired and Nord's system attempts to renew a bunch of times while sending emails for each failure, much annoying! However, I reached out to their customer service and got in touch with Clara. After looking into my account on why I couldn't just cancel the subscription, Clara provided me with 3 options for fulfilling my cancellation request. Unfortunately I couldn't do it via chat but that only has to do with security reasons, very smart! Clara's professionalism and attention to ...

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R

Rolf

09/27/22

5 out of 5

Even with problems good and fast service

Even with problems good and fast service! Thanks Marybeth

M

mahdi

09/27/22

5 out of 5

NordVPN software is wonderful

NordVPN software is wonderful. I used NordVPN support and I thank "Vince" for guiding me to solve my problem.

AH

Akif Hameed

09/27/22

5 out of 5

Amazing experience with Lucas

Amazing experience with Lucas! What a great service and polite behavior he possesses. Wonderful!

CS

Carlm Simpson

09/27/22

5 out of 5

The agent I dealt with was DEAN...he…

The agent I dealt with was DEAN...he quickly understood the problem and quickly sorted things out....gets a 10 out 10....no complaints very happy with his service.

P

Paul

09/27/22

5 out of 5

Jacob was very helpful and understood…

Jacob was very helpful and understood my issue immediately. Problem was solved within 3 minutes

H

HappyNordCustomer

09/27/22

5 out of 5

Great assistance w/ Renewal!

Eugenia was fantastic in helping me with a renewal billing issue... very appreciative of her help which makes me a very satisfied NordVPN customer for 5 years!

M

Monarchprime

09/26/22

5 out of 5

so I was facing an installation issue…

so I was facing an installation issue which the team (Khai) patiently helped me with it and I can finally use the application. Thank you

TP

Trent Price

09/26/22

5 out of 5

Questions about my renewal answered PERFECTLY!

Had a few questions about my renewal and via the chat option, Evan was able to provide me with all the answers I was after. Very pleasant to deal with and very responsive!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].