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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6221-6230 out of 11737

NA

Nahush Acharya

09/28/22

5 out of 5

Evan was a great help

Evan was a great help as he provided me with options to keep my current plan with additional benefits. Truly a great customer experience. Thanks

G

greatsplake

09/28/22

5 out of 5

conversation with bobby

bobby was very helpful and helped me get the best deal in these trying times of high inflation.he or she represented the company very well and would hope to be able to connect with them again if i have any problems in the future.highly recommend NORD VPN for all your internet privacy needs.

VA

Vicky Ascorve Harper

09/28/22

5 out of 5

Thank you Carl for your help this…

Thank you Carl for your help this morning with an issue which had been ongoing for a couple of days. Having someone who was on the other side, not giving up and finding what the best solution was for my problem was extremely helpful.

SC

Santa Claus

09/28/22

5 out of 5

Customer service was quick to answer

Customer service was quick to answer, helpful, and friendly.

RH

Radek Huget

09/28/22

5 out of 5

Excellent

I have had nothing but a positive experience with the Nord VPN team. My recent issue was solved by Claire swiftly, professionally, and pleasantly. I can't recommend both the company and the agent enough.

JM

Jessica Morgan

09/28/22

5 out of 5

Lucas rocks

Lucas rocks! He was efficient, friendly, and took care of my request!

K

Kai

09/28/22

5 out of 5

Was trying to ask for refund due to…

Was trying to ask for refund due to automatically renewal,yet Clara did solve all the problems and provide a lot of help. Good and friendly customer support!

L

Liam

09/28/22

5 out of 5

Order Processing

Gwen helped me out when I couldn't process my order and had me all fixed up in a matter of minutes

PP

Pedro Pavon

09/28/22

5 out of 5

Very helpful

I was experiencing an issue streaming from a different region. I spoke to one agent who although tried to help, was not able to but referred me a different department. I then spoke to Franklin who was also very helpful and was able to provide me with multiple way of solving my issue. In all, I appreciate their urge to assist and moreover, their patience. Thank you!

J

jacob

09/28/22

5 out of 5

great costumer service

great costumer service I contact them by email for a refund even after a auto renew and they refunded me anyways. great business.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].