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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6181-6190 out of 11737

T

Therese

09/30/22

5 out of 5

Amazing customer service

Amazing customer service (thank you, Bethany)! Easy to set up and the website is very clean and easy to navigate. I have plenty of friends using NordVPN and they're all very happy with it. Very excited to finally have it myself.

CL

Cody Leatzow

09/30/22

5 out of 5

Adventure Time

Loyd stuck with me through a complicated problem. I'd tried to solve it on my own and got frustrated but with their help it was methodical and simple. you the real good.

MU

Matevž Uratnik

09/30/22

5 out of 5

Jacob from support helped me with a…

Jacob from support helped me with a problem and a solution to my problem.

MT

Mark Tasman

09/30/22

5 out of 5

Great support James! - Really happy with the NORDvpn now!

Really happy with the IT support ( THANKS James!) Appreciate your patience with me and my many question which you easily answered and or - redirected me to available resource over my 5G router. Keep up the great work!

J

John

09/30/22

5 out of 5

Vincent was a great help!

Vincent was a great help and was able to help me keep my subscription

G

Giovanni

09/30/22

5 out of 5

Tiffany was really polite

Tiffany was really polite, nice and useful. A great customer service provider. Thanks

BG

Billy Gill

09/30/22

5 out of 5

Used if for the last 4 years works…

Used if for the last 4 years works great, lots of servers in numerous countries. Also recently had an issue where I lost my phone and had to get them to disable MFA feature on my account, done through chat instantly, with good customer service. Special mention for Willow and Lloyd who helped me.

UD

Umeed Durrani

09/30/22

5 out of 5

Lennie is a CX superstar.

Lennie is a CX superstar. I signed up for a 2 year special so I don't remember much when I originally signed up. As a Canadian, paying anything in USD is really expensive. And initially buying the NordVPN service 2 years ago on a special I completely forgot I was being charged in USD. About to start my 3rd year, the renewal email is only sent once and its 30 days in advance, so naturally I forgot all about it but it tells you that you'll be charged whatever amount (in my case at time of ...

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BY

Bob Younger

09/30/22

5 out of 5

Jamey

I was unable to connect to the internet with Nordvpn. Jamey helped connect within 10 minutes. Very impressive and I am grateful. Thank you

MB

Myrta Browne

09/30/22

5 out of 5

I had difficulties on connecting VPN to my iPad

I had difficulties connecting NordVPN to my iPad and Brad was excellent and patient in showing me how. All is good in my world now. Please consider giving him a raise for his hard work and knowledge. Without his experience, I would not have been able to connect VPN to my iPad.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].