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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6141-6150 out of 11737

E

E-Anon

10/02/22

5 out of 5

Brandy was a delight

Brandy was a delight. Fast, efficient, and friendly!

FR

Fayra Rachmanda

10/02/22

5 out of 5

I have problem with the subscription…

I have problem with the subscription renewal, try to contact live chat and connected with Agent Clara, my issue solved within minutes, Thanks Clara!

SN

Suzi Newbitt

10/02/22

5 out of 5

Excellent help from Nord VPN

Excellent help from Nord VPN, especially Jericho, Annabelle and Rex. Was struggling to download and connect, but they sorted out my issue and all is now working again.

WS

Wendell Shirley

10/01/22

5 out of 5

Marina helped quickly and professionally solve

I was unable to resolve my issue without using live chat. Marina was very helpful in quickly running through possible issues for the troubleshoot. She gave clear instructions on what to do, and even offered to reconnect me in the chat after I restarted my computer to make sure the solution worked for me.

M

Matt

10/01/22

5 out of 5

Connection Issues Solved Quickly

I had connection issues and got through to Marina. She was very helpful talking me through the steps to solve the issues I was experiencing.

M

Meep

10/01/22

5 out of 5

App launch issue

Aiden was very helpful and patient, and despite being busy he went out of his way to help me with every issue I had, even if they were small. Would recommend! :)

M

Michael

10/01/22

5 out of 5

Patient customer service!

Patient customer service! I've been using NordVPN for 4 years with no issues until very recently. Their chat agents (shoutout to Franklin and Willow!) were thorough and patient, and helped me troubleshoot for over an hour. It ended up being a very hidden browser setting--not Nord's fault at all.

C

Constantin

10/01/22

5 out of 5

App didn't launch

My app didn't launch. Transferred to the browser. I'm using Opera. Martin solved the problem in just a minute. His instruction, ingenious in its simplicity and functionality ("click here, then there"), worked a miracle. The default browser was changed, I was able to enter the application. Thanks Martin for the help! Dear NORD team, wonderful people work for you, and this characterizes you!

AC

Anthony Chemaly

10/01/22

5 out of 5

Cancellation of subscription

I was helped by George to cancel my subscription, and received very good sarvice from him.

M

Megan

10/01/22

5 out of 5

Experience with Chat Feature

I was having an issue with connectivity that was driving me insane, and after researching the matter, I contacted NordVPN through their chat feature. Randolph and Bart were extremely helpful, and after trying a few things, my connectivity issues were resolved. I didn't have to wait much for help, and the matter was resolved on the first try.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].