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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6131-6140 out of 11737

T

Tina

10/02/22

5 out of 5

Kayla provided great and professional…

Kayla provided great and professional customer service, that makes all the difference. Thanks Kayla!

TM

Tyler McGee

10/02/22

5 out of 5

Quick service

Quick, speedy help. Could not process payment on their site for the life of me, was really struggling. Heath was on the chat and helped me run through some options, a couple I thought I had tried, and got it to finally work. Great service. I had Nord before and loved their apps and the way they run, but the customer service definitely was a treat. Thanks so much. 10/10 would repeat.

A

Alexander

10/02/22

5 out of 5

Refund issue

Walter was patient with me and he even sent me with another person that was more capable of helping me with my case. Claire immediately gave me the solution. I got on my email the receipt the bank needed! Thanks

VS

Vadim Simonovich

10/02/22

5 out of 5

Nord VPN Renewal

Tyrone from the billing department was a huge help in the renewal process for my account. I was coming up on the 2-year mark and had some questions before renewing, the customer service he provided was beyond helpful! Thanks Tyrone.

JF

James Fulton

10/02/22

5 out of 5

Linking account for static IP

Great support from Jordon to link my temporary account with my main account to enable a static IP. Should be completed in next 1-2 days. Instructions were clear and process worked well without delays

AC

Antony Causer

10/02/22

5 out of 5

I wanted to know how I could apply the…

I wanted to know how I could apply the NordVPN to my tv and pc. The chat line lady Georgie was very helpful.

J

Jakob

10/02/22

5 out of 5

competent customer service

Date of experience: October 03, 2022

DW

Dug W

10/02/22

5 out of 5

Positive customer and tech support with NORD

I had several questions about billing and a few technical issues. The three people I "chatted" with Aoifel, Nina, and Brooke from technical patiently addressed all my issues.

F

Federico

10/02/22

5 out of 5

Brooke is been very helpful and at the…

Brooke is been very helpful and at the end we sort out the problem with my connection . Thank you very much Brooke

B

Brian

10/02/22

5 out of 5

Had an issue with billing

Had an issue with billing. I got in touch with Evan at customer service and he was able to quickly resolve my issue. I was very happy with his assistance and continue to be a customer of NordVPN.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].