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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6121-6130 out of 11737

V

Vic

10/02/22

5 out of 5

Great Customer Service

Was having issues connecting at first but their customer service agents were incredibly quick to respond and Gwen helped me get back online in a friendly and quick manner. Thanks Nord!

S

Sarah

10/02/22

5 out of 5

I had some trouble connecting with Netflix

I had some trouble connecting with Netflix Germany, but I really needed to watch a specific (German) show for my dissertation. Kayla helped me out in just a few minutes. She looked up the show in other countries and told me to connect to Netflix Switzerland: this worked! Thank you so much Kayla!

S

Sina

10/02/22

5 out of 5

Great customer support

In this hard time that Iran's internet is very limited and the filtering is quite strict, I could finally connect to free internet with the help of Eugene, a very good staff of NordVPN.

FM

Fionnbharr McNally

10/02/22

5 out of 5

Great customer service

Wanted to use it for changing vpn location and when i needed help the customer service was great (staff member was Dean)

M

Mahgie

10/02/22

5 out of 5

I was so confused - Kayla answered all my questions

I was so confused as to how the Nord app worked. Kayla was exremely patient and answered all my questions and cleared up my confusion.

MF

michael foy

10/02/22

5 out of 5

very helpful and experienced support…

very helpful and experienced support person Lorelei. well done

S

soulbouquet

10/02/22

5 out of 5

Customer service with Jess

Customer service with Jess was quick and easy. She helped me switch to a longer term plan at a discount.

NC

NordVPN Customer

10/02/22

5 out of 5

Nordvpn worth its money

Nordvpn is a good app to access from restricted countries. Once a week servers are blocked bur support team can recommend you a new one, so inconvienence is about 3-5 minutes. From Eu -no problem to use. Good app.

ND

Nic d

10/02/22

5 out of 5

Big problem for me and good solutions given

I had some big problems and misunderstandings on using the app for the first time. Marina and Aiden. Marina was very patient in helping this poor confused person that I was along with Aiden. They were both very professional, helpful and patient.

SR

Sai Raj

10/02/22

5 out of 5

I was having problem connecting to the…

I was having problem connecting to the servers. But the apt customer care helped me out instantly. Thanks to their customer agent Mariana.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].