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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6081-6090 out of 11737

J

John

10/04/22

5 out of 5

Great service and tech support

I set up NordVPN yesterday and had some initial connection issues but was able to connect with their tech customer service via chat online and the gentleman whom I chatted with, Wayne, was super helpful and walked me through a perfect and easy solution. The application is working well now and I'm very happy with the connectivity and service so far. Thanks Wayne!

JG

Joey Guttilla

10/04/22

5 out of 5

Cynthia was so incredibly helpful

Cynthia was so incredibly helpful! She was able to restore my account after I got a new phone and forgot to transfer over my authenticator app! Thumps up!!

J

Jol

10/04/22

5 out of 5

Problem quickly solved!

Date of experience: October 05, 2022

BH

Beatrice Harmsen Grobler

10/04/22

5 out of 5

I had a connectivity problem linked…

I had a connectivity problem linked with my subscription and Henry has assisted me and sorted my problem in under 5 minutes. Well done. That is why I prefer NordVPN

FF

Fritz Frei

10/04/22

5 out of 5

MFA not working after password change

The AI was useless but the live agent helped me fast and effectively

廖

廖柄堯

10/04/22

5 out of 5

Nice service and hope the Disney+…

Nice service and hope the Disney+ streaming problem could be improved in the future

TL

Thomas LIMPENS

10/04/22

5 out of 5

Great support

Hi, Gret help from Emma for the subscription. I had an issue and Emme hrlp me out. Tout est desormais réglé Merci

L

Laugas

10/03/22

5 out of 5

Great customer service

Great customer service I was having some problems related to billing, and live chat was a great experience Also a quick shout-out to Kimberly for her patience

SA

salar attarha

10/03/22

5 out of 5

Aoife was super helpful and fast

Aoife was super helpful and fast. I would hire her if I own an company.

JT

Jpn Tky

10/03/22

5 out of 5

Subscribed through AppleID and it didnt work

I subscribed to Nord VPN via APPLE subscription but it didn't get activated for a week or so. I sent several messages via the app but no response. So decided to use LIVE CHAT. I spoke to WALTER on the live chat and after few enquiries and verification, Walter was able to activate my subscription very quickly! Great customer service! Hard to see good customer service nowadays.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].