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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6071-6080 out of 11737

M

Massimiliano

10/04/22

5 out of 5

Webster is a good customer service ! ! Yeah . . .

In 5 minutes this man ( Webster ) has found a solution for my questions . . . . Good service, good app and good result . . thank you so much

DD

David Durazo

10/04/22

5 out of 5

Theodore was very patient and…

Theodore was very patient and professional in helping me resolve my issue. He walked me through step by step until it was resolved. Thank you Theodore!

A

anon

10/04/22

5 out of 5

Customer Services

Jack was very helpful with troubleshooting

J

Jamyang

10/04/22

5 out of 5

Thanks Carl ...

Carl suggested the perfect solution to our very tough networking problem. We are using Meshnet with Microsoft Remote Desktop Connection. Finally, a working solution! And Talia followed up. Thanks to them.

M

Mélanie

10/04/22

5 out of 5

Thank you Brooke for your help!<3

Thank you Brooke for your help! Using NordVPN to watch TV, to improve my English. I couldn't access one specified website and Brooke helped me for one hour!!! And we manage to find the problem (actually just changing the browser :D.

S

Suke

10/04/22

5 out of 5

Great Customer Service

The customer service rep, Blake, was able to quickly figure out my issue and was patient with me while I downloaded and installed the software. Very responsive and excellent service.

KS

Kevin S

10/04/22

5 out of 5

Chat support always helpful

Every time I use the live chat support with Nord I get my problem resolved quickly. This time, Tyrone helped me figure out a billing issue. He was efficient and courteous and I am completely satisfied with the support he provided.

J

John

10/04/22

5 out of 5

I had problems logging in to my account…

I had problems logging in to my account and 'Griff' from the 'chat team' was more than helpful and extremely patient with resolving this issue - one happy customer!! John

A

Al

10/04/22

5 out of 5

Great customer support experience

I am so happy that I've chosen Nord VPN, their service and customer support is amazing! Vince did a great job to help me to resolve my issue with his outstanding patience!

JR

Joe Rylander

10/04/22

5 out of 5

Had issues to login on my NordVPN on Ubuntu

Had issues to login on my NordVPN account on my laptop with Ubuntu. After a quick chat with Mariana at NordVPN, I was able to login without issues. Very much appreciated it, thank you! :)

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].