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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6051-6060 out of 11737

AA

Amin Ahmadi

10/05/22

5 out of 5

George was helpful and he resolved my issue

I had a questin regarding membership and George helped me out. Thank you

RC

Roger Campagne

10/05/22

5 out of 5

I would like to comment that I had a…

I would like to comment that I had a satisfactory experience with the customer service, Ruby was very kind and helped me solve my problem in a matter of minutes. I am very satisfied with the quality of the service and the speed of the solutions. Continue like this!

K

kyle

10/05/22

5 out of 5

Better than asked for

Used the live chat customer service and was very satisfied came out of the chat with more than what i went in wanting thanks Vincent

LN

Louis Nudy

10/05/22

5 out of 5

Webster was who I chatted with at NORD

Webster was especially good at resolving my problem quickly by giving explicit succinct instructions and answering all my questions. My NORD VPN application suddenly would no longer connect. My wife, who is very tech savvy and who worked in unrelated aspects of IT, tried to help me troubleshot but we could not find a solution. Webster's first approach worked. Webster also mad useful suggestions to avoid the problem and how to correct a similar problem on my own or with Chat help should I ...

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A

ArandomUser

10/05/22

5 out of 5

Ethan was really helpfull and helped…

Ethan was really helpfull and helped fixed the issue really quickly

CM

Cecil McClane

10/05/22

5 out of 5

Eugenia was my contact today

Eugenia was my contact today, 06th of October 2022, she helped me, I am grateful. Cecilia

H

Hadi

10/05/22

5 out of 5

Norman is a wonderful person

Norman is a wonderful person. Thank you guys

K

KK

10/05/22

5 out of 5

very helpful

quick response , very helpful.

M

Matt

10/05/22

5 out of 5

Great service by one of the customer service agents - Evan

Great service by one of the customer service agents - Evan. Resolved my issue very quickly and efficiently.

C

Curomac

10/05/22

5 out of 5

Customer Service Pure and Simple

What can I say? Jess was purely and simply put, helpful. And thats what counts. She knew what my question was. How to assist me. And provided me with the right information. Perfect.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].