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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6031-6040 out of 11737

CD

Calvin Daves

10/06/22

5 out of 5

I do love the service and customer…

I do love the service and customer service is awesome!!!! Eugenia was a great help and very polite!!!!

DK

Dmitry Kolosov

10/06/22

5 out of 5

NordVPN Great Customer Service

I received really fast and efficient service on a subscription issue I had with Nord. Vincent from their team was very friendly and helpful in getting the issue resolved!

JW

Jelly Wong

10/06/22

5 out of 5

One months ago I use the VPN pretty…

One months ago I use the VPN pretty great.Suddenly is not work. So I chat to Aiden who tell me to solve the issuse. The experience was great and thanks.

K

KS

10/06/22

5 out of 5

Aiden is a great help to solve my VPN…

Aiden is a great help to solve my VPN connection problems in China. He's friendly and proactively addressed my concerns.

LO

Lotfi OTMANI

10/06/22

5 out of 5

Pb connection and solved qwuicly

qwick answare and found the best solution

PG

Phoebe Gan

10/05/22

5 out of 5

Lorelai is great and really helpful to…

Lorelai is great and really helpful to help me with reconnecting!

J

Jimmy

10/05/22

5 out of 5

Great support and help from Donald…

Great support and help from Donald regarding my subscription issue. He’s absolutely amazed me about the support from Nord. Simple and straight forward, no excessive questions and straight to the points Thanks Donald

B

Barbara

10/05/22

5 out of 5

Blake provided excellent customer…

Blake provided excellent customer service. Quick to answer, knowledgeable, helpful, patient ... I can't ask for more in a customer service rep. Thanks so much!

AM

Ahmed Musa

10/05/22

5 out of 5

Very positive customer experience!

I was facing an issue with my VPN connection, and reached out to live chat and all my issues was resolved! a hero named Aiden was walking me thorough all steps on all my devices to make sure I have no issue on all of them. No words can thank Aiden enough! a very positive customer experience!

DD

Devin/ DJc

10/05/22

5 out of 5

I was locked out of my account and…

I was locked out of my account and kinda forgot about it until recently. I was having a major issue with the MFA but Jordan came in with the hookup and helped fix the issue!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].