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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 6001-6010 out of 11737

BD

baoyva daoybar

10/07/22

5 out of 5

Very friendly person..

Very friendly person.. Best wishes for team Nord To support me. Specially Thanks 'Elizabeth'

RR

Ryley Randles

10/07/22

5 out of 5

Great help from Alex super…

Great help from Alex super communicative and determined

TM

Tainui Marino

10/07/22

5 out of 5

I contacted NordVPN as my app wouldn't open on my mac

After exhausting all options on the NordVPN website I contacted customer service to get additional assistance as my app wouldn't open regardless of what I did. Brad guided me through until the end. Thanks! Also the app itself I've been using for sometime before this and have always had a great experience with it, love it.

CJ

Callom Jones

10/07/22

5 out of 5

Very pleased with the customer service

Very pleased with the customer service. Had a strange issue setting up my hotspot with the VPN, and Brad got me squared away in short order. Appreciate it!

D

Daniel

10/07/22

5 out of 5

It's different from other VPNs I tried…

It's different from other VPNs I tried especially for I like to watch tv shows that aren't available in my country. The customer service is also great in dealing with the questions I have.

BM

Baba Mama

10/07/22

5 out of 5

I experienced an issue with my…

I experienced an issue with my subscription billing with the CH play store, contacted support via live chat on their website and was quickly assisted by an incredibly helpful and resourceful support member called Hunter. Amazing customer service, couldn’t recommend it enough, and the VPN itself is the best there is! Thanks so much Debra!

NP

Nadia Putos

10/07/22

5 out of 5

No need for tissues if you've got internet issues! Just use the Nord chat

Downloaded NordVPN this past week because I heard such good things and had a code for a discount. Ran into an issue using it on my computer with my phone acting as a hot spot. Could connect to the hot spot but got no internet. Tried a bunch of tips from Google over two days with no luck. Uninstalled Nord and was able to connect to the internet but I wanted a VPN as I am travelling abroad and I had heard such good things that I was willing to give them the benefit of the doubt. I'm sure glad ...

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SB

Stephane B

10/07/22

5 out of 5

works very well

works very well, very good chat, Elizabeth was great assistance!

SB

Stephane B

10/07/22

5 out of 5

works very well

works very well, very good chat, Elizabeth was great assistance!

DD

Docta D

10/06/22

5 out of 5

Owen was a great help in getting me…

Owen was a great help in getting me launched on this new unfamiliar world. Very much appreciated, thank you very much. You are a Six-star if I could have selected that!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].