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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5991-6000 out of 11737

YB

Yaya Banana

10/08/22

5 out of 5

Works well, customer service is great…

Nord VPN works very well and have had no major issues. Customer service was very fast in replying to a small problem I had and sorted out my issues with login very easily and in a friendly manner.

EL

Edi Leonar

10/08/22

5 out of 5

Amazing support on a Sunday Evening!

Amazing support on a Sunday Evening! Although I could not find a solution yet, I was guided by excellent employees who took their time to understand my issue. Both, Bethany and Willow, invested a considerable amount of time figuring out my issue and I have a lot of hints that can solve the problem. Both were also very kind and really cared that their service could meet my needs and I'm very happy about that. In the end, the issue is not because of NordVPN, but because of the configuration ...

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J

JORGE

10/08/22

5 out of 5

Great overall experience and fantastic…

Great overall experience and fantastic customer service (Guy is great!)

Z

Zy

10/08/22

5 out of 5

Dommy is a great rep!

Representative Dommy was super helpful and patient with me getting my dedicated IP setup. 5/5 customer support.

FB

Fuzzy Bunny

10/08/22

5 out of 5

Easy chat customer service

I chatted with Noelle to see if I could get a better rate than the $99 that my account auto-renewed for. She quickly helped out and arranged to add 18 mo of service for the same rate. Great service!

J

Jeff

10/08/22

5 out of 5

Wasn’t happy with Nord’s customer…

Wasn’t happy with Nord’s customer service response and went to Nord’s Facebook page and Drea handled my situation in a very compassionate and professional manner. Thank you Drea

F

FVA

10/08/22

5 out of 5

Kyle and Jordan resolved my issues…

Kyle and Jordan resolved my issues connecting to Netflix seamlessly. They were brilliant! I felt no frustration dealing with them at any point. They read and understand everything I was saying, unlike many other so-called "customer service" helpdesks.

JS

Joseph S

10/07/22

5 out of 5

josephine was super helpful and…

josephine was super helpful and convinced me not to get a refund lol

CT

Charles Tsai

10/07/22

5 out of 5

Solve my log in issue

Lennie help me to disable the MFA feature for my account, because I can not log in via the code form Google Authenticator. Thanks for the rapid support!!

K

Kelso

10/07/22

5 out of 5

Twitch Streams Stop/Starting Issue Resolved!

I was getting random issues with streams on Twitch and the chat would reconnect constantly and stream would stop and start a lot. Only website I was having an issue with while using NordVPN. I was connected with Kyra and they were able to help me go through some troubleshooting steps I had not tried out yet and it turns out that all I needed to do was set the default VPN protocol to TCP instead of Auto and this cleared up my issue instantly. This makes sense as UDP is for speed and the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].