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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5951-5960 out of 11737

H

HW

10/09/22

5 out of 5

Jaylee was very helpful in sorting out an issue

Jaylee was very helpful in sorting out an account issue

EZ

Evan Zachary

10/09/22

5 out of 5

Good experience with Henry

My customer service agent, Henry, who assisted me through livechat was lightning quick with his responses and processed my refund quickly while still ensuring I was aware of opportunities to continue using NordVPN. I highly recommend him!

IK

Ida Kristensen

10/09/22

5 out of 5

Super helpful help desk

It works. When I had trouble updating my payment details I chatted with Nina and she was so helpful. I recommend NordVPN.

JC

John C

10/09/22

5 out of 5

Great service from Jordan at NordVPN

Great service from Jordan at NordVPN. Very quick and professional and overall a painless experience

HW

Harry Woods

10/09/22

5 out of 5

Raspberry Pi issue...

I use a Raspberry Pi as my media computer and I couldn't get logged on to NordVPN after renewing my sub. After faffing about for about half an hour trying to get it working, I turned to the NVPN chat and got through to Philip who was able to get me up and running after about 5 mins. Brill service, thoroughly recommend NVPN to all my friends and fam, thanks again Phil.

C

Craig

10/09/22

5 out of 5

My dedicated ip expired and after…

My dedicated ip expired and after reading the help info, I connected to the Live Chat and spoke to Franklin. It was sorted out in a few minutes and I received an email shortly after that confirming the re-setup of my dedicated ip address. Thank you

EG

Eddie G

10/09/22

5 out of 5

Great Customer Service

Kasper helped me with my issue in an efficient, friendly and positive way, and made me feel valued as a recurring customer of NordVPN. I will continue to use NordVPN as I enjoy the service and the customer service has been brilliant. Thanks again

P

Peter

10/09/22

5 out of 5

Efficient and friendly customer support

I did a request and was solved in less than 2 minutes by Annie. Efficient and very friendly customer support.

FM

fabio mocci

10/09/22

5 out of 5

thank you elizabeth you guide properly…

thank you elizabeth you guide properly thanks

DC

Darlan Coelho

10/09/22

5 out of 5

Guided me step by step to fix my issue

Guided me step by step to fix my issue. very helpefull

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].