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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5931-5940 out of 11737

S

satuki

10/10/22

5 out of 5

Thank you

Thank you, Mdony.

PH

Patrick Helbling

10/10/22

5 out of 5

Helpful Support of NordVPN

I was in contact with a very nice customer success manager called Willow. Willow helped me with my problem very fast. The chat experience was smoothless too.

TH

Ty Hamilton

10/10/22

5 out of 5

Best Live Chat I have experienced

Been having issues with my Nord account and George (Payment department) and Joel ( customer service department) were quick and efficient leading me in the right direction and getting what I needed done. Even with me having issues with missing passwords or missing some key information. These two gentlemen gave me different avenues and ways to figure things out and get my account up.

T

TG

10/10/22

5 out of 5

Helpful and reassuring.

Tyrone was helpful on giving me a choice on what is best for my money. Good work and more power to you and your team!

HK

Heinrich Kunz 10459

10/10/22

5 out of 5

Problem with default browser on smartphone.

I have Nord VPN on my smartphone. I changed my default browser to Opera mini. Afterwards; I could not login to Nord VPN anymore. I have contacted the support. Their first advice didn't help, but the second - choosing Chrome as default browser - worked.

SC

Serial Commenter

10/10/22

5 out of 5

Good and very helpful

Date of experience: October 11, 2022

V

Verder

10/10/22

5 out of 5

Valued Returning Customer

Thomas was great because he was efficient and I felt like a valued customer for the deal I was offered to continue my subscription. He also answered my questions and sorted my query out without delay.

E

Eduardo

10/10/22

5 out of 5

Garry was very helpful.

Garry was very helpful. after trying to solve the issues before unsuccesfully, he took the time to guide me to find what I was looking for and make all the changes needed. finally everything is working as it should, after some months trying.

CS

Camila Sunhary

10/10/22

5 out of 5

Amazing Service by George

Date of experience: October 11, 2022

RC

Rickard Cronholm

10/10/22

5 out of 5

Really helpful support

Date of experience: October 11, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].