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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5901-5910 out of 11737

W

William

10/12/22

5 out of 5

The customer service was excellent

The customer service was excellent. Quick replies + they were clear and concise with information. Aoife was great to talk to and listened rather than attacking the customer.

E

eeeeeeeeeee

10/12/22

5 out of 5

Zoey was super helpful

Zoey was super helpful. Answered all my questions with speed and kindness :)

SM

Sean M

10/12/22

5 out of 5

I chatted, Aiden Listened, Problem Solved! 10* Review

I had a minor interruption in service. The problem was resolved by switching servers. Aiden-NordVPN explained the probable reason and provided 3 solutions. The Agent I spoke to was very professional and provided me with the information I needed in an expeditious manner. I wish all representatives were clones of Aiden.

KE

Kasey Elouise

10/12/22

5 out of 5

Harper and Griff

Harper and Griff fixed the issues with my nord account super quick and made the experience really smooth and easy to navigate, both such lovely people, thankyou!

D

Dave

10/12/22

5 out of 5

uskng nordvpn for just over 2 yrs

I've been using nordvpn for just over 2 years now. I've never had an issue with connecting or slow speeds etc. Even the Firefox browser extension is pretty decent. I just came across my first issue now. It said I was using the max 6 devices and need to disconnect one to connect.... I found out some weird email "callcenteragent423@gmail" was connected to my account for God knows how long. So I disconnected it and finally enabled 2fa. Contacted live support to ask about the service ...

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VB

Ver Binette

10/12/22

5 out of 5

Fast, efficient, and friendly customer service

Kayla was fast, friendly and efficient in assisting me with my account issues, that I caused. I'm very happy with NordVPN and the great customer service they provide.

W

wifado

10/11/22

5 out of 5

Top customer support

Elizabeth was able to help me immediately and comprehensively, so my problem was solved on the first try. The customer support is really top.

H

Henry

10/11/22

5 out of 5

Thanks a lot

Thanks a lot. Damon really is a pro. very efficient

E

ERN

10/11/22

5 out of 5

Great app

Great app! Also, good customer service, problem solved by George in like 2 minutes! Would definitely recommend.

SH

Steff Hilty

10/11/22

5 out of 5

leroy was super professional

leroy was amazing. patient and professional.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].