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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5891-5900 out of 11737

A

Andrew

10/13/22

5 out of 5

Ryan went above and beyond on answering…

Ryan went above and beyond on answering all my questions and helping me make a decision on what exactly I really need !

J

Jules

10/13/22

5 out of 5

Great service and support

NordVPN is working great, and for a cheap price, so I'm fully satisfied with it for now. The service is also very reactive, and Tiffany from the support team has been really helpful. I really appreciated the quick help.

NL

Normand Lemieux

10/13/22

5 out of 5

Great customer support

Great customer support, Marina didn't make me feel like a total newbie even if I am.

DF

David Fullstone

10/13/22

5 out of 5

NordVPN Service

Support is great and NordVPN certainly lives up to its reputation :-)

ZR

Zoom Roid

10/13/22

5 out of 5

NordVPN Support

I had connecting problems and NordVpn support ( Sid ) did well and helped me a lot to connect. finally worked! thanks to you Sid.

A

Ajay

10/13/22

5 out of 5

NordVPN has been an excellent service…

NordVPN has been an excellent service provider since I signed up 5 years ago. Have been consistent and reliable. P.S: 5 stars for Vincent!

C

Cate

10/13/22

5 out of 5

Jarvis at Nord customer service is a gem…

Jarvis at Nord customer service is a gem. He was clear, steady, patient, and friendly. And I don't say this lightly. I have spent the last month dealing with 50+ online accounts, after my husband and I lost access to gmail when our electronics were stolen at gunpoint in Mexico City. But, I know: the availability of people like him is reflection of Nord's commitment to customer service. Thank you, Jarvis and thank you, Nord!

JC

Joey Chua

10/13/22

5 out of 5

Top Notch Customer Service

I've been using a VPN for years but this is my first week with Nord. I ran into issues streaming a blackout event a couple of days ago. Nothing wrong with the VPN, just couldn't get it to work with the recent updates to the streaming service. I used the Live Chat and was EXTREMELY pleased with the service from Logan. Logan troubleshooted me through probably 6 different fixes. I was appreciative and OK that Logan did as much as he had (even if there was no resolution), but he continued to ...

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BL

Bradley Lacombe

10/13/22

5 out of 5

Aoife helped me get the info I needed…

Aoife helped me get the info I needed fast and kindly. It only took like 2 minutes. Great job!! Been with Nord for 3 years now, and the service works well.

Y

YD

10/12/22

5 out of 5

Renewal pricing

Account auto renewed before planned date. Cynthia addressed the issue by offering me an extended period for the same price. Great customer service!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].