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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5871-5880 out of 11737

S

Someone

10/13/22

5 out of 5

Connection issue resolved in minutes!

Had a problem with connection from censored country, agent Mason totally solved my problem! Most of the times NordVPN support are great!

MJ

Mr J A STRACHAN

10/13/22

5 out of 5

Very good service

Very good service - from Amelia - thank you

E

EDWARD

10/13/22

5 out of 5

Timothy and Jane set up my asus router with nordVPN

Just got help from Timothy to set up vpn on my router. Tried to do it for days by myself, but solved it within 20 minutes with step by step guidence and questions answered on my way😊 when new issues arrised, Jane helped me solve those issues within another 15😊 dont hesitate using the costumer service, they are very good with technical guidence😊

JR

Joshua Robinson

10/13/22

5 out of 5

Had a weird issue with the window not…

Had a weird issue with the window not moving and acting slow. was given help by Logan and he had it fixed in like five min. Great support.

A

Ajay

10/13/22

5 out of 5

NordVPN has been an excellent service…

NordVPN has been an excellent service provider since I signed up 5 years ago. Have been consistent and reliable. P.S: 5 stars for Vincent!

C

Cate

10/13/22

5 out of 5

Jarvis at Nord customer service is a gem…

Jarvis at Nord customer service is a gem. He was clear, steady, patient, and friendly. And I don't say this lightly. I have spent the last month dealing with 50+ online accounts, after my husband and I lost access to gmail when our electronics were stolen at gunpoint in Mexico City. But, I know: the availability of people like him is reflection of Nord's commitment to customer service. Thank you, Jarvis and thank you, Nord!

JC

Joey Chua

10/13/22

5 out of 5

Top Notch Customer Service

I've been using a VPN for years but this is my first week with Nord. I ran into issues streaming a blackout event a couple of days ago. Nothing wrong with the VPN, just couldn't get it to work with the recent updates to the streaming service. I used the Live Chat and was EXTREMELY pleased with the service from Logan. Logan troubleshooted me through probably 6 different fixes. I was appreciative and OK that Logan did as much as he had (even if there was no resolution), but he continued to ...

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BL

Bradley Lacombe

10/13/22

5 out of 5

Aoife helped me get the info I needed…

Aoife helped me get the info I needed fast and kindly. It only took like 2 minutes. Great job!! Been with Nord for 3 years now, and the service works well.

M

MCDE

10/13/22

5 out of 5

Would Recommend

Talia, Heath and Bethany were amazing! Extremely quick to respond to messages, nice/pleasant and knowledgable. In addition - when I needed to be transferred they were sure to read the previous chat to keep themselves up to date (vs me having to re-explaining myself ten times). I was close to canceling but decided not to thanks to them!

AT

abi tassen

10/13/22

5 out of 5

problem got really fast resolved…

My problem got really fast resolved with a really specific technical answer. Good competence

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].