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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5861-5870 out of 11737

GS

GRYPHON SCHNITZEL

10/14/22

5 out of 5

Competent and to the point

Date of experience: October 15, 2022

NC

NordVPN Customer Alex

10/14/22

5 out of 5

Sean was amazing

Sean was amazing. Nothing could get the NordVPN app to connect using Windows 11, but he showed me how to set up a manual connection. I hope that Nord is able to diagnose the issue and I can go back to using the App. I have to say, Sean's patience and technical knowledge were legendary. Thank you SO MUCH!

BB

Bianca Barberis

10/14/22

5 out of 5

Amazing customer service

Amazing customer service! Khai, the technician that helped me was very patient and guided me through every step even if the set up was in a different language! I was able to connect and overcome issues of downloading and installing. All of this on Saturday evening.

JJ

Janet Jones

10/14/22

5 out of 5

Change of Language

I needed help to change the language on my new computer, Zack was very knowledgeable and efficient, and had me up and running in no time. Thank you

Y

Yolo

10/14/22

5 out of 5

How to find your registered email for NordVPN

I have a yearly subscription to Nordvpn and today I found out my account is inactive. The actual cause of this is because I mistook my registered account on NordVPN. Since I thought I made the right account to log in, I guessed it probably was a back end problem about the app. So I talked with a chat bot on nordvpn help site that lead me to a live agent. Then the nice agent Vincent just asked for a sort of transaction ID.(example: GPA.xxxx-xxxx-xxxx-xxxxx..0) When I provided Vincent with ...

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GC

Gwen Cooksey

10/14/22

5 out of 5

Completely trustworthy

Completely trustworthy, fast and efficient. I wouldn't have any other vpn.

SM

Stuart McPhail

10/14/22

5 out of 5

Excellent Customer Service from Jack

Recently had a small issue with renewing my subscription. Connected via Live Chat and was online with an agent within 3 minutes. Jack sorted out my issue and as a good will gesture added some additional months to my plan to compensate for my inconvenience. Super help. Thanks Jack.

TP

Theodoros Papatheodorou

10/14/22

5 out of 5

from a country with tight internet controls

I am in a country that has very very strict internet restrictions and I needed to get online in order to do my work as an academic. After two days of frustration not being able to go online, I got in touch with NordVPN support and Damon gave me all the tips I needed to solve my problem. Damon was friendly, professional and I wish I had contacted support earlier.

SM

soul mate

10/14/22

5 out of 5

Annie help me alot and so patien as a…

Annie help me alot and so patien as a customer service

AB

Aniket Biswas

10/14/22

5 out of 5

I purchased the vpn pack only

I purchased the vpn pack only, Jordan helped me to cancel the current plan and refund me the money and helped me getting my student discount. While Marybeth, helped me to redeem the coupon code which was costing me more that what it promised. Really happy with the resolution.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].