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NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5851-5860 out of 11737

J

Jer

10/15/22

5 out of 5

Dommy and Sean were very very helpful…

Dommy and Sean were very very helpful and kind to me when I asked for help with setting up SmartDNS connection fir my PS5. You guys are awesome.

FH

F. Hemminga

10/15/22

5 out of 5

New code for new 2-year deal received in email

I got an email with a 2-year offer with 65% off for $63. But when I logged into my account on the site and clicked on the link for the deal, all of a sudden the deal was a 2-year plan with 3 free months for $78. I contacted Nordvpn and got in touch with Vincent. After several screenshots and telling my story, I got a new code from him. That code got me the original 2-year deal which was cheaper than the 2-year + 3 free months. Thanks again to Vincent from Nordvpn for getting this done.

P

Povilas

10/14/22

5 out of 5

New customer general issue

As a new user I had a slight issue with "Kill Switch" feature that I was not aware of. It was causing me some issues so I've contacted NordVPN live chat for assistance. Jordan from customer service group was my advisor and he did a phenomenal job! He was super prompt with replies, always polite and got my question answered in no time. I felt really nice after having such a good experience as a customer. Thank you, Jordan. I truly appreciate your time!

AG

Anne gaiti

10/14/22

5 out of 5

Excellent

I had a very good chat with your team and was promised that my problem will be sorted out soon. So am waiting. Thanks a lot.

K

KS

10/14/22

5 out of 5

Jess was a great agent!

Jess was a great agent! Very helpful and lovely customer service.

YK

Young Kim

10/14/22

5 out of 5

Jess was very helpful

Jess was very helpful. Very clear and quick explanations all the questions I had about renewal.

MM

Meka McNeil

10/14/22

5 out of 5

Logan was exceptionally helpful

Logan was exceptionally helpful, patient, and courteous in helping me.

T

TK

10/14/22

5 out of 5

Great service

Bethany was very helpful and was able to work with me to resolve my issue quickly and easily. Thank you!

R

Rebecca

10/14/22

5 out of 5

Thanks

Even though it took some time, and I had to try different things, Tiffany solved my problem by the end and I am very thankful for that. Now I can go and watch Supernatural:)

9F

99 Flip

10/14/22

5 out of 5

GREAT SUPPORT

Had a bit of an issue with billing at first, however Wayne from support handled things and a great and timely manner. I wish all customer support interactions elsewhere were like NordVPN. Thanks so much.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].