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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5821-5830 out of 11737

M

Mimi

10/16/22

5 out of 5

Clear and kind

The agent, Mercy, was really kind and clear. The discussion was really nice. She also gave me a coupon code. I tried other VPNs, and to me, NordVPN is still the best VPN so far. Their sales service is good.

SS

Shobeir Shobeiri

10/16/22

5 out of 5

My iPhone crashed beginning of October

My iPhone crashed beginning of October. Apple replaced the hard drive. When I went back to sign into Nord, it asked for Google Authenticator. The Authenticator kept asking for a QR code. I kept going in circles. Today, I clicked on the Nord customer service live chat, and Joel was very helpful. I asked him to turn off Authenticator and reset my account. It now works on my Macbook and iPhone. I feel at ease that Nord is back on. Thank you!

W

Wayne

10/16/22

5 out of 5

Had an issue connecting my Dedicated IP…

Had an issue connecting my Dedicated IP and Dommy from the tech team was able to troubleshoot the issue and solve it quickly. Really awesome service. Thanks again!

W

Wayne

10/16/22

5 out of 5

Had an issue connecting my Dedicated IP…

Had an issue connecting my Dedicated IP and Dommy from the tech team was able to troubleshoot the issue and solve it quickly. Really awesome service. Thanks again!

N

Norm

10/16/22

5 out of 5

Thank You Manson for fantastic Support…

Thank You Manson for fantastic Support enabling my Dark Web Monitor

JS

Jurgen Senke

10/16/22

5 out of 5

Great Product

Great Product! Have used NordVPN for a few years now! Sage from Customer service patiently helped me work though my renewal process today, and provided me with friendly, professional and quick support!

AR

Andrew R

10/16/22

5 out of 5

10/10 stars for both Blake and NordVPN!!

Blake was absolutely amazing with his knowledge and patience! 10/10 for both him and NordVPN's service!!

YK

Yasuko Kano

10/16/22

5 out of 5

Wonderful customer service

My internet connection was blocked because of NordVPN kill switch. It happened during the day in Japan. I previously emailed the support desk the issue but it was urgent and I couldn’t wait for the next day. Then I found the live chat option by searching the internet. It connected to the live person right away. The agent, Aiden was so helpful and patient with me. My internet was back after his guidance. I was truly grateful for his support and the quality of his customer service!

J

John

10/16/22

5 out of 5

I wanted to install NordVPN manually and was…

I wanted to install NordVPN manually and was having a hard time. Two people helped me for over an hour and fixed everything. They we both very patient and respectful.

EC

Epic Co

10/16/22

5 out of 5

Magnus was super helpful

Magnus was super helpful, and super quick!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].