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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5781-5790 out of 11737

DL

Dejan Lukic

10/18/22

5 out of 5

Excellent service

Excellent service, and fantastic support.

JB

Jayda Bloom

10/18/22

5 out of 5

Dommy 10/10

Dommy was very helpful and nice with assisting me with my issue. I am not very tech savy, and they were very patient with me while helping me. Thank you!! <3

ML

Martin lermaruiz

10/18/22

5 out of 5

Everly Rocks!

Ok, so I started dealing with NordVPN customer service two days ago when an MFA authenticator kept giving me issues with my devices. It was so frustrating as I’m overseas and need to use my VPN. After a few emails, bot chats, and chats that went like “let me transfer you to my colleague”, I finally was able to chat with Everly from Customer Support and man did she made my day! It took less than 5.23 minutes and boom I was in the VPN. Thanks Everly, you rock!!! I been a NordVPN Member since 2018.

D

Darryl

10/17/22

5 out of 5

Jamey and support team are awesome

After a recent update to NordVPN on Linux, Nord was leaking my real location by enabling IPv6, even though I had my system set to disable it. Kara, Leroy, Roger, Jamey, and a few others spent so much time helping me with trying to figure it out. It took hours over a week to fix the issue, but it was Jamey who figured it out!! Thank youuu Please note, yes Nord should never ever have this issue, but the agents who helped me have nothing to do with programming updates, so this review is only ...

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RT

Ruben Timmerman

10/17/22

5 out of 5

George is the best live support

i wanted to watch the show S.W.A.T. and couldnt figure it out so i asked live support to help me where George gave me the best help i could wish for i can finally watch my show he helped me really good

SE

Steve Ettinger

10/17/22

5 out of 5

Chat agent Franklin was very helpful

Chat agent Franklin was very helpful - answered all of my questions and sent me several links to help with my research. Thanks, Franklin!

D

David

10/17/22

5 out of 5

Seamless VPN and great Helpdesk

The VPN installation and use is seamless. I had one login problem that was my faulty, but their help desk responded quickly and was very helpful and informative. First class operation

I

Iulian.Mihaiu

10/17/22

5 out of 5

Very rapid help

Hey, I have just been able to log-in back into my NordVPN account, my google authenticator codes weren't working anymore, so I reached for help with an Live Agent. It took a few minutes to verify me and now I'm able to log back into my account. Thank you very much Jacob! :)

MN

Mehdi Najafi

10/17/22

5 out of 5

the supported is amazing

Date of experience: October 18, 2022

RZ

Rahim Zio

10/17/22

5 out of 5

one of the best online services

Date of experience: October 18, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].