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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5771-5780 out of 11737

CJ

Craig johnston

10/18/22

5 out of 5

Josephine was really helpful

Josephine was really helpful Brilliant customer service 5star

M

Mark

10/18/22

5 out of 5

Outstanding Support

The support guy was very patient, he stepped through the process and resolved the problem, he was very professional, outstanding support

DS

Dean Spier

10/18/22

5 out of 5

Aiden was a great help

Aiden was a great help. He knew my problem before I explained anything by reading the previous chat. I wish more online customer service representatives were like him.

L

losteverafter

10/18/22

5 out of 5

Fast and Prompt Service

Serena was able to provide me the correct info and direction for the correct server to use to access the streaming service I needed.

Ø

ørjan

10/18/22

5 out of 5

Exelent service :) recommend Jericho to…

Exelent service :) recommend Jericho to help you

BG

Ben Gooch

10/18/22

5 out of 5

Impressive customer service!

I'm extremely impressed with the live chat customer service! I use Pop_OS as my daily driver. I ran a system update while connected to NordVPN without checking what was being updated. Turns out, one of the updates was for NordVPN. I was, of course, disconnected. When the update finished, I attempted to reconnect. Failure. After messing around with it for a while, I decided to reach out to their customer support via the live chat option on the site. I didn't have high expectations on getting ...

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CB

christophe B

10/18/22

5 out of 5

the assistant response was very fast…

the assistant response was very fast and proactive .

J

Josh

10/18/22

5 out of 5

perfect

i got assistance from a representative named karson and they helped me and cleared all my queries i had and even provided me with a coupon which helped me get my desired nordvpn plan for a cheaper price. 10/10

P

Proton

10/18/22

5 out of 5

Live chat = quick fix

Live chat with Carl helped a lot, quick, fast, professional. I'm super happy with it. NordVPN is the best!

WM

Will Morris

10/18/22

5 out of 5

Dean was very quick to resolve my…

Dean was very quick to resolve my issues and extremely satisfied with the service provided!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].